Sun Shuttle & Transit keeps communities across Central and Coastal California moving. We're hiring an Operations Transit Manager to lead day-to-day routes, overseeing drivers, dispatch, and fleet coordination while keeping safety and on-time performance front and center.
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Oversee daily transit operations, including route scheduling, dispatch, and on-time performance.
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Supervise, train, and evaluate drivers and operations staff; manage staffing levels and shift assignments.
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Monitor fleet readiness in coordination with maintenance teams to minimize service disruptions.
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Ensure compliance with DOT, FMCSA, and other applicable federal, state, and local transit regulations.
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Develop and enforce safety policies, procedures, and training programs; investigate incidents and accidents.
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Analyze operational data (ridership, on-time performance, incidents) to identify trends and improvement
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opportunities.
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Manage operational budgets, control costs, and support planning for service expansions or changes.
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Respond to service disruptions, emergencies, and escalated customer complaints in a timely manner.
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Coordinate with dispatch, maintenance, HR, and safety departments to ensure smooth cross-functional
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operations.
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Prepare operational reports and present performance metrics to senior leadership.
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Support recruitment, onboarding, and ongoing development of operations personnel.
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Ensure adherence to union agreements and company policies, where applicable.
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3-5+ years of experience in transit, transportation, or fleet operations management.
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Demonstrated leadership experience supervising drivers or operations staff.
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Working knowledge of DOT/FMCSA regulations and transit safety standards.
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Strong analytical, organizational, and problem-solving skills.
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Proficiency with dispatch software, scheduling systems.
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Excellent written, verbal and tech communication skills.
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Ability to work flexible hours, including early mornings, evenings, weekends, and on-call rotations as needed.
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Valid driver's license; CDL a plus but not always required.
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Bilingual preferred not required. (Spanish)
