TruAbutment, Inc. is a fast-growing CAD/CAM dental manufacturer headquartered in Irvine, CA. For more information about our company, please visit our website at www.truabutment.com.
Responsibilities:
- Follow up on incoming calls and messages in a timely manner
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Respond to customer concerns professionally, aiming to foster long-term trusting relationships
- Report to the Department Manager on potential issues affecting customers
- Maintain superior product knowledge and stay up to date on new pricing/promotions
- Provide administrative support to sales team in a timely manner
- Other tasks and responsibilities assigned by management
Required Experience / Qualifications:
- Experience as a Customer Service, Business Development Representative, Sales Account Executive, or similar role
- Hands-on experience with customer service and/or sales techniques (including cold calls)
- Experience with Microsoft Dynamics 365 Business Central (preferred) and basic computer skills
- Familiarity with MS Excel (analyzing spreadsheets and charts)
- Excellent communication, problem solving, and de-escalation skills
We welcome anyone who is willing to learn and become a part of this growing company, but pay/salary will be commensurate with experience. Health, Dental, and Vision insurance for all full-time employees will be fully covered by the company upon completing the initial probationary period.
Work Location:
Work Remotely
Job Type: Full-time
Pay: $36,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
