Position Summary:
Responsible for working with staff from Parts Shipping & Receiving, Parts Counter Sales and Outside Parts Sales for the safe and efficient delivery of parts to customers
Essential Duties & Responsibilities including the following. Other duties may be assigned.
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Obtain Forklift Certification.
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Inspect company vehicles for any safety or maintenance issues.
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Keep company vehicles clean and tidy.
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Willing to work in a team environment with good interpersonal skills.
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Drive company vehicles in a safe and responsible manner.
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Accept and document returns / issues from customers.
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Attentive to detail and keep organized records.
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Assist parts department with pulling items for orders and checking in freight.
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Possess a positive attitude.
General Expectations
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Devote himself/herself to ensuring satisfaction to customers.
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Determine management, production, and quality requirements by asking questions and listening.
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Attend company meetings as required.
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Maintain a follow-up system that encourages follow through with assigned projects.
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Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
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Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
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Understand the terminology of the business and keep abreast of technology changes in products and services.
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Know and understand the federal, state and local requirements which govern the company’s business.
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Follow lawful directions from supervisors.
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Understand and follow work rules and procedures.
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Participate in performance management.
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Interact well with others and be a positive influence on employee morale.
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Uphold the company’s non-disclosure and confidentiality policies and agreements.
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Work evening, weekend and holiday work hours as required.
Qualifications
Education
High school diploma or the equivalent.
License/Certification Requirements
Valid Driver's License with clean driving record
Other
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Ability to read and comprehend instructions and information.
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Professional personal appearance.
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Excellent communication skills.
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Ability to meet company's production and quality standards.
Physical Requirements
This position requires you to move throughout the company facility for most of the shift, stand, walk, bending, twisting and/or stooping, and kneeling or squatting on a regular basis, and infrequently seated. Lifting over 50lbs on a regular basis. This position also could involve climbing stairs, reaching and/or lifting overhead on a regular basis. On a regular basis this position involves repetitive hand/finger movement, grasping/grabbing with hands, and pushing & pulling motions.