Duties:
Monitor accounts to identify outstanding debts
Review and take action daily on credit hold accounts with new orders to be released.
Identify outstanding account receivables.
Investigate historical data for payments and outstanding invoices.
Take action in order to encourage timely payments.
Conduct account reconciliations to ensure billing or disputed issues are resolved
Resolve customer credit issues.
Utilize accounting software to track accounts and update payment status
Qualifications:
Proven experience as a Collection Specialist – 2+ years
Excellent knowledge of billing procedures
Knowledge of various collection techniques
Strong collection experience for outstanding balances-minimum of 75-100 outbound calls per week and timely follow-up practices.
Working knowledge of MS Office, Excel and databases
Comfortable working with deadlines and goals
Excellent communication and interpersonal skills
Problem-solving and critical thinking skills
#RJAF123
Pay: $23.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
