We are seeking an experienced Part Time Administrative Assistant to support our busy Port St. Lucie Urology practice, with a strong emphasis on patient collections, account management, and revenue cycle processes. The ideal candidate is upbeat, friendly, confident, highly reliable, efficient, motivated, and an excellent problem-solver. This role works closely with our management company’s billing team, oversees patient accounts, and helps ensure a smooth financial workflow from scheduling to final payment.
Primary Responsibilities:
- Support and optimize patient collections, including payment plans and account resolution.
- Collaborate with the billing team to address claim issues and improve account accuracy.
- Ensure patient demographics, insurance verification, and financial information are complete and accurate.
- Monitor patient balances and assist with strategies to reduce outstanding accounts.
- Review staff schedules and workflows to enhance Revenue Cycle Management (RCM) effectiveness.
- Provide front office support including scheduling, communication, patient check‑out, and general administrative tasks.
- Past experience as an administrative assistant and/or use of ModMed is a plus.
Qualifications:
- Excellent phone and communication skills.
- Ability to greet and interact with patients professionally at all times.
- Experience completing and updating patient registration.
- Proficiency in answering phones, scheduling appointments, data entry, and scanning.
- Experience collecting co‑payments and outstanding patient balances.
- Strong computer skills required.
- Working knowledge of medical terminology preferred.
- Ability to work well as part of a team and maintain a positive, professional demeanor.
- Prior experience in a medical office, preferably a specialty practice.
- Knowledge of patient collections and RCM processes.
- Strong organizational, multitasking, and problem‑solving abilities.
- Proficiency with EHR and practice management systems.
This position requires exceptional organization, attention to detail, and the ability to multitask in a fast‑paced environment. If you thrive in a supportive team setting and enjoy improving workflow and financial processes, we would love to hear from you.
Job Type: Full-time
Pay: From $25.00 per hour
Medical Specialty:
Schedule:
Application Question(s):
- How many years of ModMed experience do you have?
Work Location: In person
