Overview
We are seeking a dynamic and detail-oriented Office Assistant to join our team! In this vital role, you will be the backbone of our daily operations, ensuring smooth administrative workflows and providing exceptional support to staff and patients alike. Your proactive approach and organizational expertise will help foster an efficient, welcoming office environment. This position offers an exciting opportunity to develop your skills in office management, customer service, and technical proficiency while contributing to a vibrant team dedicated to excellence.
Duties
- Manage multi-line phone systems, directing calls with professionalism and courtesy using proper phone etiquette
- Perform data entry tasks accurately within spreadsheets, databases, and productivity software such as Microsoft Office and Google Workspace
- Support office management activities such as filing, document proofreading, and organizing office supplies
- Manage the new-lead process on the MyAdvice platform to facilitate new patient onboarding into the practice.
- Manage the process of completing documentation for medical-necessity certificates for FMLA and disability forms on the patient's behalf.
- Provide customer support by responding promptly to inquiries via phone or email, ensuring excellent client communication
Experience
- Prior experience with EMR systems
- Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with data entry, filing systems, and maintaining organized records
- Strong computer literacy including familiarity with productivity software and technical tools such as spreadsheets and word processing programs
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Bilingual abilities are a plus to assist diverse client needs and enhance communication
- Previous experience in medical reception or as a personal assistant is advantageous but not required
Join us to be part of a supportive team that values your skills and encourages professional growth! This role is perfect for motivated individuals eager to contribute their organizational talents while gaining valuable experience in office operations.
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- medical office: 1 year (Preferred)
Shift availability:
Work Location: In person
