We're seeking a passionate and charismatic person to join our dynamic team of professionals in the reception area at our office. This position pre-screens and books new patients, answers phones and greets patients. Manages account receivables and dental insurance. Presents financial treatment plans. The ideal candidate will be comfortable working with children, researching insurance plans, take pride in the appearance of the office and have excellent people skills.
Responsibilities:
- Give oral and written instructions to patients, families and other dental personnel.
- Answer calls, screen calls, and refer callers as necessary.
- Follow-up on previously scheduled appointments and verify patient information as needed.
- Schedule and confirm patient appointments; enter all appointment-related data into the dental practice management system.
- Prepare reports for the practice management department.
- Verify insurance eligibility and benefits
- Collect patient copays
- Present treatment plans and fees based on insurance coverage
- Check-in and check out patients
- review and explain EOB's to patients
Job Type: Full-time
Pay: $17.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
