Credit and Collections Specialist
Purpose
Provide support to the credit department by performing the duties listed below
Essential Duties and Responsibilities
- Contact customers regarding delinquent balances and document all collection efforts.
- Work closely with Credit Management and field leadership to resolve difficult collection cases.
- Apply customer payments in accordance with company policy.
- Submit monthly write-offs following established procedures.
- Submit invoicing based on customer requirements and company policy.
- Set up new customer accounts per company guidelines.
- Prepare and submit release of liens.
- Process credit applications for potential new customer accounts and maintain records of all applications.
- Provide customer credit information or rating to businesses, credit agencies, or banks upon request.
- Answer phones and perform other miscellaneous administrative duties as needed
Supervisory Responsibilities
This position has no supervisory responsibilities.
Minimum Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include:
- High school diploma or GED.
- Minimum of 12 months of related experience and/or training.
- Accounting Background
- Proficient in Microsoft Excell
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