With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
We are looking for a candidate in West Texas/Abilene
Essential Functions: Provides administrative support for the West Texas HOA/POA portfolio by serving as the primary contact for homeowner inquiries, processing compliance and community correspondence, maintaining records, assisting with community onboarding, and supporting collections, reporting, scheduling, and other operational tasks.
Knowledge, Skills & Abilities (KSA): Strong communication, customer service, organizational, time management, and problem-solving skills. Proficient in Microsoft Office (Word, Excel, Outlook). Ability to maintain confidentiality, manage multiple priorities with attention to detail, work independently, and collaborate effectively with homeowners, board members, vendors, and internal teams
EDUCATION/KNOWLEDGE/SKILLS/ABILITIES:
- 2-5 years’ experience managing single-family communities and condominium associations
- Ability to deliver a 5-star customer service to the Board and the residents
- Ability to advise and direct the Board to make the necessary decisions
- Ability to build rapport with clients
- Strong analytical and critical thinking skills
- Excellent written and verbal communication skills
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.