About the Role:
The NAMI Community Wellness Program Manager oversees the smooth start and completion of the Community Wellness Program including Bridges to Care Program with individuals, congregations, churches, non-profit organizations, businesses, and any group interested in the training. Responsible for day-to-day coordination, scheduling, program/curriculum development, data entry, and data for reports for various funders, NAMI Texas and for internal and NAMI Board of Directors use.
Essential Duties and Responsibilities:
1. Program Coordination and Implementation
- Plan, coordinate, and oversee all aspects of the Community Wellness Program, ensuring successful launch, execution, and completion of programming modules:
- Serve as the primary point of contact for program participants, community partners, and collaborating organizations, ensuring consistent communication and support.
- Develop presentations, program development, and curriculum writing and guide staff in developing presentations as well.
- Collaborate with staff to create, continuously refine, and improve instructional materials.
- Work collaboratively with BTCSA Cohort Coordinators, and the Community Wellness Specialists to deliver cohesive programming aligned with NAMI’s mission and standards.
- Support outreach and recruitment efforts to engage congregations, churches, nonprofits, businesses and community groups in the Wellness Program.
- Ensure program materials, schedules, and logistics are effectively managed and distributed to participants and stakeholders.
- Work collaboratively with the producer for Wellness Program Zoom classes and oversee the collection and tracking of participant surveys
- Collect and support Cohort Coordinators and Specialists with weekly numbers report for the Community Wellness Program and BTCSA Wellness Champion courses.
2. Community and Partner Engagement
- Build and maintain positive working relationships with community organizations, faith-based groups, and other stakeholders to enhance program visibility and participation.
- Represent the Community Wellness Program at community events, meetings, and collaborative initiatives to promote wellness and mental health educational programs, Signature programs and support groups.
- Support and train volunteers and facilitators of the NAMI Community Wellness Program by providing coordination, communication, and administrative assistance as needed.
3. Data Management and Reporting
- Collect, input, and maintain accurate program data and participate records in designated tracking systems.
- Oversee and Manage the Learning Management System.
- Prepare regular data reports for funders, NAMI Texas, internal leadership, and the NAMI Board of Directors.
- Analyze data trends to inform program improvement and communicate outcomes to stakeholders.
- Ensure compliance with all reporting requirements and deadlines as outlined by funding sources.
4. Administrative and Operational Support
- Maintain organized documentation related to program activities, budgets, and participant communications.
- Collaborate with staff to prepare grant reports, success stories, and evaluation materials.
- Assist in developing and improving program procedures, forms, and communication tools to enhance efficiency and participant experience.
- Support continuous quality improvement efforts by identifying barriers, updating presentations, identifying electives, and identifying needs of the community.
Qualifications:
- Must have exceptional skills.
- A bachelor’s degree is required, and master’s degree is preferred.
- Experience in the Non-Profit and/or Education sector preferred.
- Work history and/or training in mental health and/or education preferred.
- Teaching and or curriculum design experience and/or counseling background
- Experience managing/supervising volunteers preferred.
- Demonstrated written and oral communication skills.
- Exceptional organizational skills, ability to prioritize
- Intermediate level of skills in use of Microsoft office components of Word, PowerPoint and Excel.
- Must be able to work evenings/weekends as needed.
- Must have transportation to meet with partners, attend meetings and provide support as needed wherever Community Wellness presentations are offered either in person or virtual.
Salary commensurate with prior experience. Open until filled. Please send resume to:
[email protected]
About Us:
NAMI Greater San Antonio is the local affiliate of the National Alliance on Mental Illness, the nation's largest grassroots mental health organization. We are dedicated to improving the lives of individuals and families affected by mental illness through education, support, and advocacy across the greater San Antonio region. Our team is united by a shared passion for breaking stigma and building a more mentally healthy community — and our staff and volunteers are proud to be part of that mission every day.