ORI Spa is seeking a warm, professional, and detail-oriented Front Desk Coordinator to join our team. This is a client-facing role in a fast-paced wellness environment focused on elevated service, organization, and seamless guest experience.
Responsibilities:
- Greet and check in clients in a friendly and professional manner
- Manage appointment bookings and scheduling
- Answer phone calls, emails, and client inquiries
- Process payments and memberships
- Support daily spa operations and therapist schedules
- Maintain a clean and welcoming front desk environment
- Recommend services and retail products when appropriate
- Assist with resolving client concerns when they arise
Requirements:
- Minimum 1–2 years of experience in a spa or wellness environment required
- Strong communication and customer service skills
- Ability to multitask and stay organized in a busy setting
- Professional demeanor and attention to detail
- Comfortable using booking and scheduling systems
- Availability for evenings and weekends preferred
Compensation & Benefits:
- Pay: $18–$21 per hour depending on experience
- Health, Dental, and Vision Insurance for full time candidates
- Flexible Paid Time Off
- Flexible Scheduling
- Employee discounts on services and retail
- Opportunities for growth within the company
If you are passionate about wellness and enjoy creating exceptional client experiences, we would love to hear from you.
Please submit your resume along with a brief note about your experience to [email protected]
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person