Job Summary
We are seeking a dynamic and organized Client Service Coordinator to join our team! In this vital role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Your energetic approach will help foster positive relationships, streamline office operations, and support overall client satisfaction. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced environment. The ideal candidate is proactive, tech-savvy, and excels at multitasking while maintaining exceptional attention to detail.
Looking to become part of our team? Email your name and phone number to [email protected], and we'll contact you soon.
Responsibilities
- Manage incoming calls using multi-line phone systems, providing prompt and courteous assistance to clients and visitors.
- Coordinate appointment scheduling, calendar management, and follow-up communications to ensure smooth daily operations.
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace.
- Handle clerical tasks including proofreading documents, preparing correspondence, and managing office supplies to support team efficiency.
- Utilize QuickBooks for basic bookkeeping tasks like invoicing and expense tracking, ensuring financial accuracy.
- Support front desk operations by greeting visitors, managing visitor logs, and ensuring a welcoming environment.
- Assist with office management duties such as organizing files, managing office equipment, and supporting team members with administrative needs.
Qualifications
- Proven experience in office management or administrative roles, preferably in a medical or dental setting.
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills.
- Excellent communication skills with phone etiquette expertise; bilingual abilities are a plus.
- Familiarity with multi-line phone systems, spreadsheets, bookkeeping software like QuickBooks, and general clerical experience.
- Demonstrated organizational skills with the ability to prioritize tasks effectively and manage time efficiently.
- Previous customer service experience in a front desk or receptionist role is highly desirable.
- Ability to handle sensitive information discreetly while providing outstanding client support.
Join us to be part of a vibrant team dedicated to delivering exceptional client experiences! This role offers the chance to grow your administrative expertise while making a meaningful impact every day through energetic service and professional excellence.
Interested in joining our team? Send email with your contact information (name and phone number) to email address - [email protected], and we'll get in touch with you.
Pay: $24.48 - $29.48 per hour
Benefits:
- Employee assistance program
- Professional development assistance
- Retirement plan
Work Location: On the road