Position Description:
Lead the Team. Drive the Business. Own the Experience.
We’re looking for a General Manager who knows how to lead the front of house and kitchen, build high-performing teams, and drive results. This is a hands-on leadership role for someone who thrives in a fast-paced, high-volume environment and understands that great restaurants are built on great people, disciplined operations, and an extraordinary guest experience.
Our locations include Ada’s on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia’s Italian Kitchen, Palette 22, Theismann’s, The Royal, and Vola’s Dockside Grill & Hi-Tide Lounge.
Position Responsibilities:
- Lead with purpose — Build, coach, and retain a strong team that delivers consistent results and reflects the restaurant’s culture.
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Own the guest experience — Set the standard for hospitality, service, quality, and speed while creating memorable experiences.
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Lead through action — Be visible, hands-on, and engaged with both guests and team members throughout every shift
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Think like an owner — Identify opportunities, solve problems, control costs, and make decisions that strengthen the business.
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Build team culture — Foster an environment where people feel valued, challenged, supported, and motivated to perform at their best.
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Own Consistency — Uphold food safety, sanitation, service, quality, and company standards every day.
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Create accountability — Set clear expectations, follow through, recognize great performance, and address opportunities quickly and consistently.
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Develop future leaders — Identify talent, provide meaningful coaching, and create clear pathways for team members to grow.
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Run great shifts — Maintain strong operational execution, prioritize effectively, and keep the team focused in a high-volume environment.
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Drive performance — Use sales, labor, food cost, and other key metrics to make smart business decisions and improve profitability.
Knowledge, Skills and Abilities: Qualifications -
- 5+ years of General Manager experience in a full-service, high-volume restaurant environment.
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Proven ability to lead, coach, and develop high-performing teams while building a strong culture of accountability.
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A track record of building strong teams, improving performance, and driving profitable growth.
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Ability to analyze business trends and performance data and translate insights into actionable plans.
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Highly organized, self-motivated, and comfortable owning the business while remaining hands-on with the team and operation.
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Strong knowledge of food safety, sanitation, compliance, and restaurant operational standards.
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Exceptional communication and leadership skills with the ability to inspire, coach, hold others accountable, and lead by example.
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Proven ability to identify problems, make sound business decisions, and turn opportunities into measurable results.
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Strong understanding of guest experience, service standards, food quality, and hospitality excellence.
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Skilled at recruiting, training, developing, and retaining top talent across both hourly and management teams.
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Strong operational skills with the ability to lead high-volume shifts, prioritize effectively, and maintain consistent standards under pressure.
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Demonstrated success managing sales, labor, food cost, profitability, and other key restaurant performance metrics.
Additional Information:
How We Will Reward You
People are the CORE of our company. That’s why our benefits include:
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Monthly EBITDA bonus
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401K with employer contribution
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Paid time off and sick days
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Medical, vision, dental, and life insurance
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Complimentary dining privileges
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Flexible schedules
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Growth and development