Front Desk Associate (Medical Receptionist)
Pay: $17.50 - $19.50 per hour | Full-time
Schedule: Monday-Friday 8:30am-5pm
About Us
Professional Imaging is a privately owned diagnostic imaging center dedicated to providing exceptional patient-centered care with expert radiology services. We offer affordable, state-of-the-art medical imaging in a patient-friendly environment.
The Role
We're seeking a friendly, compassionate, and organized individual to join our growing team. You'll be the first point of contact for patients and visitors, ensuring our office runs smoothly and our environment remains welcoming and calm.
Responsibilities
- Greet and assist patients, vendors, and visitors
- Answer phones, respond to emails, and field general inquiries
- Schedule appointments and register new patients using medical office software
- Process patient payments, bills, and invoices
- Handle medical records and billing requests from outside facilities
- Distribute and review patient paperwork for completeness
- Generate and send daily reports to referring offices
- Maintain patient confidentiality and a professional office environment
Qualifications
- High school diploma or equivalent
- 1+ years of customer service experience preferred
- Proficiency in MS Word, Outlook, and Excel
- Strong organizational, time management, and communication skills
- Friendly disposition with ability to work independently and as part of a team
- Self-starter comfortable in a fast-paced environment
Benefits
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off
Work Location: In person (one location)
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
