The Manager, Technology & Digital Services is responsible for the operational management of specific enterprise technology services, platforms, or support functions. Reporting to a Director, this role ensures the delivery of reliable, secure, and efficient technology services that support clinical operations, business processes, and patient care. The Manager leads teams, manages day-to-day service operations, and drives continuous improvement in service delivery and customer satisfaction.
Annual Salary Range: $113,734.40 - $167,752.00
Remote position
Qualifications
Education:
Bachelor’s Degree in Information Technology, Computer Science, Business, or related field preferred or commensurate work experience.
Experience:
8+ years of experience in enterprise IT or digital services is required.
2+ years of team leadership or supervisory experience preferred.
Experience supporting enterprise platforms or healthcare IT environments preferred.
Knowledge, Skills & Abilities:
Service Delivery Management
Technical Operations
Incident & Problem Management
Stakeholder Communication
Team Leadership
Operational Improvement
