Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.
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Greet customers and provide exceptional customer service experience
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Answer questions, suggest promotional items and provide product information
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Process payments by totaling purchases; processing checks, cash and store or other credit cards.
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Process customer refunds courteously and professionally.
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Process merchandise shipments
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Assist with store upkeep
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Perform other duties as assigned
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Must have equestrian experience
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Basic understanding of sales principles and customer service practices
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Solid communication and interpersonal skills
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Ability to read, write and effectively communicate with customers, peers and management
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Telephone etiquette
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Ability to multi-task, while being attentive to customers
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Ability to work as part of a team and take initiative independent of direct supervision
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This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
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Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
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Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
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High school diploma or equivalent, or in pursuit of a diploma
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Team Player
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Problem Solving