Penmac Staffing is looking for a dependable, organized, and customer-focused Administrative Assistant to join a busy plumbing and septic service office. If you enjoy a fast-paced environment, can juggle multiple priorities, and don't mind getting your hands dirty with the day-to-day details (figuratively!), we'd love to meet you.
Our client's office has a casual, hardworking atmosphere where teamwork, reliability, and a good sense of humor go a long way.
Responsibilities
- Answer and direct incoming phone calls with professionalism and confidence
- Schedule service calls and dispatch technicians efficiently
- Prepare invoices and process billing
- Manage customer records and service information
- Use QuickBooks for invoicing and other accounting tasks
- Communicate with customers, technicians, and vendors throughout the day
- Perform general administrative and office support duties
Qualifications
- Previous administrative or office experience preferred
- Experience with QuickBooks is required
- Strong phone etiquette and customer service skills
- Excellent organizational and multitasking abilities
- Ability to work independently and as part of a team
- Proficiency with Microsoft Office and basic computer skills
What We're Looking For
This company's office stays busy, and every day is different. We're looking for someone who can stay calm under pressure, adapt to changing priorities, and communicate effectively with both customers and technicians.
A good fit for this role is someone who has a thick skin and doesn't take things personally. Phones can be busy, customers may occasionally be frustrated, and the work can get hectic. We need someone who can remain professional, keep a positive attitude, and move on to the next task without letting a difficult interaction ruin their day.
What We Offer
- Monday-Friday schedule (8:00 AM-4:30 PM)
- Casual office environment
- Stable, full-time position
- Opportunity to work with a supportive team in a growing local business
If you're organized, dependable, and ready to be an essential part of a hardworking team, we'd love to hear from you. Apply today! Already applied Reach our Staffing Specialists by texting/calling 417-275-9095.
