Overview
Join our dynamic team as a Parts Counter Associate and become a vital link in delivering exceptional Powersport parts and accessories service. In this energetic role, you will assist customers in identifying and sourcing the right parts for their vehicle needs, manage inventory efficiently, and provide expert guidance on automotive repairs and maintenance. Your enthusiasm and mechanical knowledge will help drive customer satisfaction and foster long-term relationships. This paid position offers an exciting opportunity to develop your skills in automotive diagnostics, sales management, and inventory control within a fast-paced dealership environment.
Duties
- Greet customers promptly and professionally, building rapport through excellent communication skills and customer service.
- Assist customers in selecting automotive parts and accessories, leveraging your knowledge of vehicle systems and mechanical troubleshooting.
- Manage inventory levels accurately using inventory management systems (CMMS) and POS software to ensure stock availability and proper stock rotation.
- Process sales transactions efficiently at the cashier station, handling cash, credit card payments, and receipts with precision.
- Collaborate with the service team to facilitate order fulfillment, ensuring timely delivery of parts for vehicle repairs or maintenance.
- Maintain organized stock shelves, monitor inventory control metrics, and conduct regular stock counts to prevent shortages or overstocking.
- Use Microsoft Office tools like Excel to track sales data, inventory reports, and customer interactions for continuous improvement.
- Build strong customer relationships by providing knowledgeable advice on automotive parts, accessories, and repair options while demonstrating professionalism via phone etiquette and client communication.
Qualifications
- Proven experience in retail sales or Powersports parts management; dealership experience is highly preferred.
- Strong mechanical knowledge of vehicle systems, automotive diagnostics, and repair procedures.
- Familiarity with inventory management software (CMMS), POS systems, Microsoft Office Suite (Excel, Word), and retail math principles.
- Excellent communication skills; bilingual abilities are a plus to serve diverse customer needs effectively.
- Demonstrated ability to negotiate with customers and suppliers to achieve favorable outcomes while maintaining positive relationships.
- Ability to handle cash transactions accurately while adhering to cash handling procedures.
- Organizational skills with keen attention to detail for stocking, order fulfillment, and maintaining a clean work environment.
- Knowledge of Powersports parts sales, accessories, and automotive service processes enhances your ability to succeed in this role.
Embark on a rewarding career where your mechanical expertise meets customer-focused service! We’re dedicated to supporting your growth through ongoing training in automotive diagnostics, repair techniques, sales strategies, and inventory management—empowering you to excel every day in a vibrant team environment.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
