Job Overview
We are seeking a dedicated and experienced Hospice Office Manager to oversee the administrative and operational functions of our hospice care facility. The ideal candidate will possess a strong background in medical office management, healthcare administration, and supervisory roles within clinical environments. This position offers an opportunity to lead a compassionate team, ensure compliance with healthcare regulations, and facilitate seamless office operations that support high-quality patient care. The Hospice Office Manager will play a vital role in managing personnel files, on-boarding new employees, staff supervision, and maintaining efficient workflows within our hospice setting.
Duties
- Oversee daily administrative operations, including scheduling, patient records management, and office workflows to ensure efficiency and compliance.
- Supervise administrative staff, providing leadership, training, and performance evaluations to foster a productive team environment.
- Ensure adherence to HIPAA regulations and maintain the confidentiality of medical records and patient information.
- Coordinate with clinical staff to support medical office functions including medical terminology application and documentation standards.
- Monitor compliance with healthcare regulations such as CMS and CHAP standards and utilization management protocols.
- Facilitate human resources functions including hiring, onboarding, and staff development within the office setting.
- Utilize EMR (Electronic Medical Records) systems and EHR (Electronic Health Records) platforms to streamline documentation processes and improve patient care coordination.
Qualifications
- Minimum of one year of experience managing a medical or healthcare office environment within hospice or similar clinical settings.
- Proven supervisory experience leading administrative or clinical teams in healthcare facilities.
- Strong knowledge of medical office management practices including billing, coding, and financial management.
- Familiarity with EMR/EHR systems such as Kantime Hospice is advantageous.
- Understanding of healthcare regulations including HIPAA compliance, CMS and CHAP standards, and managed care protocols.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficiency in medical terminology, medical records management, and clinic operations.
- Experience with budgeting, posting payroll, and human resources functions within a healthcare setting.
Position Requirements
- Minimum of high school education; preferably with administrative assistance and/or computer background
Join us in delivering compassionate hospice care by ensuring our office operations run smoothly and efficiently—supporting both our staff and the patients we serve with professionalism and dedication!
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work after hours or weekends if needed?
Education:
- High school or equivalent (Required)
Experience:
- Hospice Office Manager: 1 year (Preferred)
License/Certification:
- CPR Certification (Preferred)
Work Location: In person
