Must Have Technical/Functional Skills
Primary Skill: Experience in creating Microsoft Copilot Agents. Knowledge of ML and Deep Learning is a plus.
Should have hands-on coding experience in creating Microsoft Copilot Agents.
Experience: Minimum 10 years
Roles & Responsibilities
Bachelor’s or master’s degree in computer science or related field.
- Core Platform skills (Must have)
o Power Platform expertise
§ Power Automate (Flows) -> Automation & Backend actions
§ Power Apps / Dataverse -> data storage and app integration
§ Power Fx basics -> logic expressions used in agents
o Copilot studio fundamentals
§ Topic, triggers, and conversation nodes
§ Agent flows vs skills (when to use each)
§ Adaptive cards for UI interactions
- Generative AI & LLM skills (Critical Differentiator)
o Understanding of LLM – driven agents
§ Prompt Design and grounding
§ Context management (multi-turn conversations)
§ Retrieval-based answers using enterprise data
o Prompt Engineering
§ Writing clear instructions for agents
§ Controlling tone, style, and output consistency
- Integration & API skills (Enterprise scale enabler)
o APIs and connection integration
§ Rest APIs
§ Custom connectors
§ Integration with internal platforms (e.g. MuleSoft, starburst in your ecosystem)
§ MS graphs
§ Azure Open AI/ AI services
§ MS 365 Integrations
- Pro-Code extension skills
o Programming languages
§ .NET/JavaScript/Python for building custom skills
§ Agent “skills” Development
· Build reusable backend capabilities (multi-step logic)
· Handle complex workflows (e.g. Booking, provisioning)
o YAML/Devops-style agent authoring
§ Define agents via configuration (lac -style) § Use tools for validation and automation
- Conversational and UX design skills
o Conversation Design
§ Writing natural, user-friendly dialogue
§ Handling ambiguity & fallback scenarios
o User journey thinking
§ Intent -> task completion -> escalation § Designing frictionless experiences
- Data & Governance skills (Critical in Banking context)
o Data grounding & governance § Connecting agents to enterprise knowledge sources
§ Ensuring correct data retrieval and accuracy
o Security and Compliance awareness
§ Entra ID (authentication)
§ Role-based access, data policies
- Automation and orchestration thinking
o Workflow orchestration
§ Multi-step business processes
§ Event-driven automation
o Multi-Agent patterns(advanced)
§ Agent coordinating tasks across systems
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Ins urance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $110,000- $120,000 a year
