Job Description
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
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Travel with and support the team to at-track events and testing facilities.
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Setup/monitor/teardown trackside IT systems at all race & test events.
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Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
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Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
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Analyze trends to prevent future problems and implement failover options.
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Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
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Ability to wire and test network and coax wires.
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Ability to diagnose radio and antenna issues.
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Additional duties may be assigned.
Qualifications
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2-4 years of Systems Administration experience.
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Associates degree in engineering or technology-related field, or comparable work experience.
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Ability to lift 40-plus pounds without restrictions.
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Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
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Exceptional level of organization and attention to detail.
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Ability to work in high-pressure situations and with minimal supervision.
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Self-starter and highly motivated to succeed.
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Excellent customer service skills.
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A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
