Coffee Republic, the trendiest coffee shop in Franklin Square, is looking for an enthusiastic and experienced Café Manager to join our growing team!
Coffee Republic is a locally loved specialty coffee company with locations throughout the Washington, DC metro area—including Rockville, Metro Center, Georgetown, Bethesda, and Franklin Square—as well as multiple cafés throughout North Carolina. We're passionate about serving exceptional handcrafted coffee, delicious food, and genuine hospitality in every community we serve.
If you're a natural leader who thrives in a fast-paced environment, loves developing teams, and is passionate about creating memorable guest experiences, we'd love to meet you.
Position Summary
The Café Manager reports directly to the Director of Operations and is responsible for overseeing the daily operations of the café while ensuring every guest receives exceptional service. This role leads by example, develops team members, drives sales, maintains operational excellence, and creates an inviting atmosphere that reflects the Coffee Republic brand.
Responsibilities
- Lead, coach, and inspire a team of baristas to provide outstanding customer service.
- Welcome guests and provide personalized beverage and food recommendations.
- Prepare and serve handcrafted coffee and tea beverages according to company recipes and standards.
- Train, mentor, and develop new and existing team members.
- Recruit, interview, hire, and onboard new employees.
- Create and maintain weekly staff schedules while managing labor effectively.
- Monitor café performance and identify opportunities to increase sales and improve profitability.
- Maintain inventory levels by ordering and stocking coffee, food, and café supplies.
- Ensure all equipment is properly maintained and coordinate repairs when necessary.
- Maintain a clean, organized, and food-safe environment that exceeds health department standards.
- Continuously evaluate and improve café operations, efficiency, and guest experience.
- Build relationships with regular guests and foster community engagement.
- Maintain confidentiality of company information, policies, and operational procedures.
- Ensure compliance with all Coffee Republic standards, policies, and procedures.
Qualifications
We're looking for someone who has:
- At least 2 years of management experience in coffee, food service, hospitality, or retail.
- Specialty coffee experience (preferred).
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- A positive attitude with a passion for hospitality.
- Strong organizational and time management skills.
- The ability to multitask in a fast-paced environment.
- High ethical standards and professionalism.
- Availability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
Schedule
- Full-Time
- 30–38 hours per week
Compensation & Benefits
- Up to $22.00 per hour based on experience
- Cash and pooled tips averaging an additional $5–$7 per hour
- Growth opportunities within a rapidly expanding company
- Leadership development and ongoing training
- Employee discounts
- A fun, energetic, and supportive work environment
If you're passionate about coffee, love leading people, and want to grow your career with one of the DMV's fastest-growing coffee companies, we'd love to hear from you.
Apply today and become part of the Coffee Republic family!
Job Type: Full-time
Pay: Up to $22.00 per hour
Benefits:
Shift:
Experience:
- Cafe Management : 2 years (Required)
Work Location: In person
