Job Requirements
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A hospitality-first mindset
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Excellent communication skills, strong interpersonal skills, and conflict-resolution skills
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Ability to lead by example while supporting and developing a team
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A thorough knowledge of mixology, wines, liquor, and cocktails
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Collaborates with Overture staff to increase communication regarding events identifies creative ways to build sales and develops and markets specialty drinks
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Builds strong relationships with all members of management, including BOH, and works to maintain positive communication within the team
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Attends weekly manager and BEO meetings, contributes where necessary
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Understands all bar equipment operations, and bar storage areas and maintains organization and preventative maintenance schedule
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Ability to manage and record inventory accurately and efficiently each period
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Maintains relationships with all beverage vendors and completes beverage orders each week
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Manages events including all following steps: FOH prep, setup, execution, and breakdown following the conclusion of events
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2 or more years of bartending experience, management experience is preferred
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Will be required to obtain ServeSafe Food Manager License and Operator License upon hire
Responsibilities:
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Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
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Achieve company objectives in sales, service, quality, appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
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Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
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To implement and maintain high standards of customer service, and effectively handle complaints and service issues.
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Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the food halls preventative maintenance programs.
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Work as a team leader and mentor to all support staff.
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Act as a liaison and build relationships with current and future food hall vendors.
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Maintain open lines of communication with management on a regular basis.
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Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
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Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the food hall, employees, and guests.
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Other duties, as assigned.
Qualifications:
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Proven track record in bar and restaurant management. References and background checks are required.
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Skillset should include computer proficiency, POS knowledge, inventory control, purchasing, marketing, and promotions.
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Problem-solving and conflict-management skills.
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Ability to be well organized, think clearly, focus on details, and work in a fast-paced environment.
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Strong communication and interpersonal skills.
Wisconsin Bartender License
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Brand: IHOP
Address: 1005 S. Moorland Road Brookfield, WI - 53005
Property Description: 3839 - S. Moorland Road - Brookfield, WI
Property Number: 3839
