Overview
We are seeking a dynamic and detail-oriented Claims Specialist to join our team and drive excellence in property & weather catastrophe insurance claims processing. In this pivotal role, you will be responsible for managing claims from initial report through resolution, ensuring accurate adjudication while maintaining exceptional customer service standards. Your expertise in insurance law, fraud detection, and claims negotiation will be instrumental in delivering fair and compliant outcomes. This position offers an engaging environment where your analytical skills and organizational prowess will directly impact client satisfaction and operational efficiency.
Duties
- Review and process property, casualty, and liability insurance claims with precision, adhering to regulatory requirements and company policies
- Conduct thorough analysis of claims to identify potential fraud or discrepancies using specialized software and investigative techniques
- Utilize estimating tools such as Xactimate and other estimating software to accurately assess damages and determine claim settlements
- Negotiate claim settlements with clients, vendors, and legal representatives to reach mutually beneficial agreements
- Collaborate with internal teams to ensure compliance with insurance regulations and company standards during claims adjudication
- Maintain detailed documentation of all claim activities, correspondence, and decision-making processes for audit purposes
- Communicate effectively with clients to provide updates, answer inquiries, and deliver exceptional customer service throughout the claims process
Skills
- Proven experience in property insurance claims processing, weather catastrophe insurance claims handling
- Strong knowledge of insurance law, regulatory compliance, and industry best practices in claims adjudication
- Expertise in fraud prevention and detection techniques to safeguard company assets
- Proficiency with Microsoft Office suite (Word, Excel, Outlook) and financial software relevant to claims management
- Skilled in negotiation strategies to facilitate fair claim settlements while protecting company interests
- Familiarity with estimating software such as Xactimate for damage assessment and repair cost estimation
- Excellent analysis skills combined with organizational abilities to manage multiple complex cases efficiently
- Outstanding client communication skills to foster trust and clarity during sensitive claim discussions
- Ability to navigate insurance regulation changes proactively and ensure all claims processing activities remain compliant
Join us to make a meaningful difference by ensuring our clients receive fair treatment while upholding the highest standards of integrity. Your expertise will help shape a responsive, compliant, and customer-focused claims environment where every detail counts!
Pay: $25.00 - $35.00 per hour
Benefits:
- Employee discount
- Family leave
- Flexible schedule
- Referral program
Work Location: In person
