Job Summary
Tuscan Brands is on the lookout for an energetic and experienced General Manager – Events & Catering to lead Artisan Events & Catering. In this role, you'll be at the forefront of planning, executing, and overseeing a wide range of events, from corporate functions to social gatherings, ensuring every detail exceeds guest expectations. Your leadership will drive the success of our catering services, foster excellent customer relationships, and elevate our brand through innovative event marketing and exceptional service delivery. If you're passionate about hospitality, skilled in negotiation and upselling, and thrive in a fast-paced environment, this is your chance to make a significant impact.
Responsibilities
- Oversee all daily catering and event operations from planning through execution
- Manage event timelines, staffing schedules, logistics, and on-site coordination
- Lead, train, motivate, and supervise catering, banquet, and event staff
- Ensure exceptional customer service and guest satisfaction at all events
- Build and maintain strong relationships with clients, vendors, venues, and corporate partners
- Meet with clients to discuss event details, menus, budgets, and expectations
- Develop new business opportunities and drive catering and event sales growth
- Prepare proposals, contracts, pricing packages, and event estimates
- Manage budgets, labor costs, inventory, and financial reporting
- Coordinate with chefs, decorators, entertainment providers, and other vendors to ensure smooth event execution
- Ensure compliance with health, safety, sanitation, and company standards
- Resolve operational issues and client concerns quickly and professionally
- Monitor event quality, presentation, and service standards to maintain brand excellence
- Assist with marketing initiatives, promotions, and community outreach efforts
Qualifications
- 5+ years of experience in hospitality, catering, or event management
- Strong leadership and organizational skills
- Excellent communication and customer service abilities
- Experience managing budgets and event logistics
- Ability to work flexible hours, including evenings and weekends
Requirements
- Proven experience in events management, catering, hospitality, or related fields such as restaurant or hotel operations.
- Strong skills in negotiation, marketing, upselling, and event marketing strategies.
- Excellent organizational skills with the ability to manage multiple projects simultaneously under tight deadlines.
- Deep understanding of event planning processes including budgeting, contracts, banquet setup, and catering logistics.
- Exceptional communication skills for liaising with clients, vendors, staff, and internal teams.
- Background in customer service with a focus on guest satisfaction in hospitality environments.
- Experience with fundraising or large-scale event coordination is a plus. Join us as a General Manager – Events & Catering where your leadership will shape memorable experiences for our guests while driving business growth!
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
