WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.
We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.
***The salary for this position is $90,000***
You will partner closely with your RPM and property ownership to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.
Essential Functions:
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Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
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Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings by providing necessary documentation to Property Accountants.
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Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
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Manages the community budgets for prospective years. Manages property against budget throughout the year and accounts for variances.
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Markets the community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
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Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
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Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
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Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
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Performs standard supervisory functions including hiring staff, assigning work, and training, providing feedback, disciplining staff, developing staff, and terminating staff.
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Models Company core values for staff and residents. Enforces Company policies.
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Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
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Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
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Performs other duties as assigned.
Required Knowledge, Skills, and Abilities:
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Demonstrated knowledge of residential property management through successful track record
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Demonstrated record of providing outstanding customer service
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Ability to set clear performance objectives and support staff in achieving business goals
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Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
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Proficiency with Microsoft Office Suite
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Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
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Bilingual English/Spanish a PLUS
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Valid driver’s license and vehicle required
Education and Experience:
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High school diploma or equivalent
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5 years’ experience in residential property management preferred
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2 years’ experience in a Property Manager or Community Manager role preferred
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