JOB DESCRIPTION – CASA Supervisor
REPORTS TO: Program Manager
FTE AND BENEFITS
- Current FTE (full time equivalency): 1.0 (40 hours/week)
- This position requires a flexible work schedule including some evenings and weekends and is hourly, non-exempt
- Generous paid time off - prorated to FTE and length of employment
- Monthly benefit stipend ($500/mo), simple IRA, and life insurance
- Company cell phone
- Mileage reimbursements
- Professional development/training
AGENCY MISSION: Our mission is to be a powerful voice, empowering volunteer advocates to safeguard the best interests of children who have endured abuse or neglect. We are dedicated to offer hope, and ensure every child has the opportunity to thrive in a safe, nurturing environment.
THE POSITION: The CASA Supervisor directly supports a team of trained CASA volunteers and Peer Coordinators with a caseload of children, ensuring that they have the timely guidance, information and support needed to advocate effectively for children’s bests interests.
The ideal CASA Supervisor cares passionately about the health and welfare of children, believes that abuse has no place in the home and understands that children who witness or experience abuse are forever affected. This role helps volunteers meet expectations through coaching; strong organizational, time management, and relational skills are essential.
REQUIREMENTS:
- Commitment to CASA of Lane County’s mission, vision, and organizational values.
- Exceptional attention to detail
- Strong written and verbal communication skills
- Excellent record-keeping and organizational skills
- Bachelor's degree (B.A.) and at least 1-2 years related experience and/or training; or equivalent combination of education and experience
- Experience taking initiative and managing projects independently
- Ability to be nimble, work flexibly, and responsive to change
- Ability to balance multiple tasks simultaneously
- Skills to coach, support, motivate and guide new and experienced volunteers.
- Comfortable reaching out to people, building rapport, scheduling meetings, collaborating, coaching, and communicating through verbal and written means.
- Experience and skill with database software, Word and Excel, other relevant software applications
- Regular office hours with flexibility needed for evening or weekend work depending on program needs
- Regular and reliable attendance
- Reliable transportation and ability to travel throughout Lane County
- Maintain vehicle insurance coverage that complies with Oregon state law throughout the duration of employment
- Maintain current driver’s license
- Be able to successfully pass a background screening
ESSENTIAL FUNCTIONS
- Provide onboarding support for new CASA volunteers and Peer Coach (PC) volunteers to ensure they have a firm grasp of all responsibilities to effectively manage their cases
- Establish and maintain regular monthly check-ins and quarterly case planning meetings with and to be accessible and responsive to volunteers; share accurate information in a timely manner.
- Provide support through regular meetings with CASA PC’s in collaboration with other program staff
- This position requires a high level of engagement with volunteers, case workers, attorneys, colleagues, and other community members.
- Become knowledgeable of and adhere to Memorandum of Understandings (MOU’s) with Oregon Department of Human Services, Lane County Courts, and other contracted partners
- Learn the juvenile justice system as you go: asking questions and growing to lead more autonomously over time
- Use a database to access and enter information, documenting key case information and meetings with volunteers through contact logs; guide and train volunteers to utilize database effectively for case-related information, recording volunteer hours, and required continuing education.
- Read a high volume of legal material (e.g., Court decisions and the Discovery that comes in on children’s cases) and to access information through online platforms
- Participate in court hearings; modeling appropriate court behavior and attire for volunteers
- Write and edit template-based court reports (using established guidelines and instructions)
- Maintain regular set schedule and office hours in collaboration with other CASA staff and in partnership with appointed Manager.
- Flexibility to meet volunteers outside of the regular business hours.
- Provide coverage for CASA volunteers and other Supervisors for vacations and illnesses
- Attend and participate in staff meetings and activities
- Use Gmail, Microsoft Word for written communications, and virtual meeting platforms such as Zoom and Google Meets; coach and support volunteers on use of each
- All other duties as assigned
CASA is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us and we will work with you to meet your accessibility needs.
Job Type: Full-time
Pay: $41,600.00 - $45,760.00 per year
Benefits:
- 401(k) matching
- Flexible schedule
- Life insurance
- Paid time off
- Retirement plan
Work Location: Hybrid remote in Springfield, OR 97477
