POSITION SCOPE:
This position’s primary responsibility will be to administer/update/customize the agency’s electronic client record; prepare regular and customized internal and external reports using internal and external (funder) databases; along with annual survey coordination. General responsibilities include troubleshooting/customizing the ECR; data entry into various internal and funder databases; preparation of various internal and funder reports; assisting with preparation for audits and accreditation compliance; preparation/dispersion/collection of annual surveys; assisting with special projects, as needed; and backup for the Compliance Coordinator.
- Make recommendations around electronic client record planning/changes and assist in developing data collection mechanisms, including updating and customizing the agency’s ECR.
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Provide technical support to staff regarding data collection and data entry in the ECR system.
- Coordinate day to day operations of the electronic client record including coordination with the ECR vendor.
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Ensure timely data entry and report generation of internal and external CQI data reports.
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Prepare, disperse, collect, and aggregate results of annual surveys.
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Accurately track client participation and other statistics as required for internal and external (funder) reporting.
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Assist with internal and external audits, as assigned.
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Prepare/complete various internal and funder reports, as assigned.
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Adheres to all Chrysalis Center, Inc.’s policies, procedures and standards at all times.
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Responsible to maintain all data for Homeless Management Information System and assist with the Annual Progress Reports (APR’S).
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Responsible to maintain all data for Department of Mental Health and Addiction Services (DMHAS) database, DDaP.
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Perform other tasks/duties, as needed.
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High School diploma or equivalent.
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Minimum of two years experience in behavioral health field, preferred.
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DDaP/HMIS experience, preferred.
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Database (SQL, Access, Report writing software) training and 1+ year experience.
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Proficiency in data entry, typing 40+ wpm, excellent ten key skills.
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Possess and maintains a valid drivers’ license, reliable vehicle, current registration and insurance.
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Demonstrates organizational, time management, written and verbal skills.
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Demonstrates computer skills with proficiency utilizing Microsoft Office (especially Access and Excel), Electronic Client Record, office equipment, filing skills and other administrative skills.
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Demonstrates excellent communication, interpersonal and leadership skills, including professional demeanor and positive, service-oriented attitude toward all internal and external customers.
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Demonstrates ability to adhere to strict Confidentiality and HIPPA Guidelines.
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Demonstrated ability to work in partnership with staff, clients and the community.
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Demonstrated ability to create and update accurate reports for internal and external use using database and report writing tools.
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Demonstrate proficiency in administering, customizing, and troubleshooting agency’s electronic client record.
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Knowledge of pre-admission, screening and community resources.
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Strong organizational & time management skills
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Attention to detail & data driven
