Summary of Position
Working as part of the Pittsburgh Print Facility team, the Shipping and Receiving Clerk supports the processing of incoming and outgoing shipments to ensure accurate and timely delivery to clients. This role is responsible for preparing shipments, verifying documentation, maintaining shipping records, and assisting with domestic and international shipping requirements. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment while managing multiple shipment requests.
Roles & Responsibilities
- Review shipment details and follow established procedures to fulfill client orders accurately.
- Process outgoing shipments and receive incoming deliveries.
- Communicate with internal departments, print staff, suppliers, and transportation companies regarding shipment status and requirements.
- Prepare and process domestic and international shipping labels.
- Validate shipping addresses and maintain distribution spreadsheets.
- Ensure shipping labels match packing slips and distribution documentation.
- Prepare required customs documentation for international shipments.
- Verify shipments and paperwork comply with company policies and carrier regulations (UPS, FedEx, DHL, etc.).
- Track shipments and report delivery status; assist in resolving delays when necessary.
- Enter shipment information and maintain accurate records in spreadsheets and internal systems.
- Assist with freight quotes and documentation for billing purposes.
- Support returns processing and inspects returned shipments for accuracy.
- Assist the Fulfillment team with matching collateral and materials to shipping labels.
- Participate in team meetings regarding process updates and improvements.
Qualifications and Education Requirements
- High school diploma or equivalent required
- 2+ years of experience in shipping, receiving, warehouse, or logistics support preferred
- Experience handling domestic and international shipments preferred
- Familiarity with customs documentation and international shipping procedures
- Experience working in a fast-paced environment with deadlines
Knowledge, Skills, and Abilities
- Strong organizational skills and attention to detail
- Reliable and dependable with a strong work ethic
- Effective communication skills
- Ability to manage multiple shipment requests simultaneously
- Ability to work independently and as part of a team
- Basic problem-solving and documentation skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Familiarity with shipping software and carrier systems
- Experience with NAV or other shipping platforms
- Positive and professional attitude
- Ability to handle tasks with professionalism and accuracy
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- How many years of experience do you have shipping in the UPS & FedEx platforms?
Ability to Commute:
- Pittsburgh, PA 15201 (Required)
Work Location: In person
