City Representative (Bilingual – Spanish/English)
Organization: Mil Mujeres Legal Services
Location: On-site in Chicago, Illinois
Schedule: Monday–Friday, 9:00 a.m. – 6:00 p.m.
Employment Type: Full-Time
Position Term: Grant-Funded Position (Initial 12-Month Appointment)
About Mil Mujeres Legal Services
Mil Mujeres Legal Services is a nonprofit organization dedicated to supporting survivors of violent crimes, particularly gender-based violence, within low-income Latino communities. Through high-quality immigration legal services, community education, and advocacy, we empower individuals to achieve safety, stability, and justice.
Position Overview
Mil Mujeres Legal Services is seeking a dedicated and community-focused City Representative to join our team in the Chicago area. This position is funded through a special grant and is expected to run from July 24, 2026, through June 30, 2027.
This is an initial 12-month grant-funded position. Continuation beyond the initial term may be possible if grant funding is renewed or additional funding becomes available.
The City Representative plays a vital role in community outreach, client intake, office administration, and grant implementation activities while helping connect survivors of violence with critical legal services and community resources.
Key ResponsibilitiesGrant Program Support
- Assist with grant implementation and execution.
- Monitor program goals and outcomes to ensure compliance with grant requirements.
- Develop outreach and engagement strategies to support grant objectives.
- Maintain accurate documentation and records for grant compliance.
- Assist with preparing narrative reports and supporting materials for timely grant reporting.
Community Outreach & Education
- Coordinate and deliver bilingual "Know Your Rights" presentations in collaboration with community partners.
- Build and maintain relationships with local agencies, consulates, schools, faith-based organizations, and community groups.
- Represent Mil Mujeres at community events, resource fairs, and outreach activities.
- Conduct surveys, screenings, and intake sessions in community and consular settings.
Client Intake & Support
- Conduct intake interviews in both Spanish and English.
- Assist prospective clients with understanding available services.
- Schedule appointments and maintain client records.
- Provide compassionate and professional support to clients throughout the intake process.
Administrative & Office Support
- Perform general office duties, including filing, scanning, copying, data entry, and document preparation.
- Answer and direct incoming phone calls and emails.
- Maintain organized client and administrative files.
- Support day-to-day office operations as needed.
Mail & Information Management
- Receive, process, and distribute physical and electronic correspondence.
- Ensure timely communication between departments and team members.
- Maintain accurate records and information flow within the office.
Client Communication & Case Coordination
- Communicate professionally with clients, attorneys, advocates, and community partners.
- Respond to client inquiries and requests in a timely and respectful manner.
- Support legal staff with case-related administrative tasks.
QualificationsEducation & Experience
Preferred
- Associate degree in Business Administration, Office Administration, Social Services, Criminal Justice, or a related field.
Required
- Minimum of one (1) year of experience in an administrative, clerical, customer service, community outreach, or client-facing role.
Skills & Competencies
- Fluency in both Spanish and English (written and verbal) is required.
- Excellent interpersonal and communication skills.
- Strong organizational and time-management abilities.
- Ability to work independently and collaboratively within a team environment.
- Adaptable, resourceful, and able to manage multiple priorities.
- Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets) and Microsoft Office.
- Comfortable working in a fast-paced, community-focused environment.
Compensation & BenefitsSalary
- $38,850 annually
- Equivalent to $18,68 per hour based on a 40-hour workweek.
Performance Incentives
- Performance-based bonuses tied to city office goals and program outcomes.
Benefits
- Paid Time Off (PTO), including vacation, sick leave, personal days, and most holidays.
- Access to mental health and wellness support, including therapy services.
- Paid birthday leave.
Application Process
Interested candidates should submit an updated resume through Indeed.
Hiring Process
- Application review.
- Initial screening.
- Bilingual interview conducted in English and Spanish.
- Reference and background verification, if applicable.
Additional Information
- A background security investigation may be required.
- A one-month introductory/probationary period applies.
- Work Location:2800 S River Road, Suite 200, Des Plaines, IL 60018
Join Our Team
If you are passionate about serving immigrant communities, empowering survivors of violence, and creating meaningful change through outreach and advocacy, we encourage you to apply. Join Mil Mujeres Legal Services and help expand access to justice for those who need it most.
Job Type: Full-time
Pay: $38,850.00 per year
Benefits:
Language:
Work Location: In person
