Overview
Join our dynamic dental practice as a Dental Receptionist/Front Desk professional! In this vital role, you will be the welcoming face and efficient coordinator for our patients and team members. Your energetic and organized approach will ensure smooth daily operations, exceptional patient service, and seamless management of administrative tasks. If you possess excellent communication skills and have a passion for healthcare support, this opportunity is perfect for you! We are committed to providing a position where your skills make a real difference in patient care and office efficiency.
Duties
- Greet patients warmly and manage the check-in/check-out process with professionalism and enthusiasm
- Schedule appointments accurately using dental patient management software
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications efficiently
- Collect payments, process medical collections, and assist with billing procedures using clearinghouses
- Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA confidentiality policies
- Manage multi-line phone systems with courteous phone etiquette, answer inquiries promptly, and direct calls appropriately
- Assist with administrative support tasks including filing, data entry, and and ensure confidentiality of health information
Requirements
- Bilingual in English and Spanish
- Experience as a receptionist or front desk role within a healthcare or dental setting (Preferred)
- Knowledge of administrative support functions including appointment scheduling, insurance verification, and billing processes (Preferred)
- Familiarity with patient management software is highly desirable
- Ability to handle sensitive patient information in accordance with HIPAA regulations and clinical confidentiality policies
- Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus
- Proficiency in Microsoft Office applications (Word, Excel) and basic computer skills for documentation review and data entry
- Knowledge of dental terminology and health insurance processes is preferred
- Strong organizational skills to manage multiple tasks efficiently in a professional office environment
- Prior clinic or dental office experience is highly valued
Join us to be part of a supportive team dedicated to delivering exceptional patient care while advancing your career. This position offers an engaging environment where your clerical expertise and passion for service will shine!
Pay: $20.00 - $22.00 per hour
Benefits:
Work Location: In person
