Location: In-office in Phoenix, Arizona
Experience Required: 2+ years of medical collections (insurance collections in healthcare required)
Please note: At this time, we are only considering candidates with experience collecting payments from insurance companies in a healthcare setting.
Bonus: Hybrid/remote options may be available for candidates located in Florida, Texas, or outside of the greater Phoenix area.
Join the Team Select Family!
Team Select Home Care is looking for a motivated and detail-driven Revenue Cycle Specialist who knows how to work accounts, solve problems, and get results. If you enjoy the challenge of turning aging accounts into paid claims and love being part of a fast-growing team — this is the role for you.
You’ll work directly with the AR Manager and play a key role in keeping revenue flowing while helping patients continue to receive the care they need.
What You’ll Be Doing
- Work assigned accounts receivable and denied claims quickly and accurately
- Follow up with insurance companies to obtain claim status and secure payment
- Review, research, and correct claims that fail payer edits, then resubmit through the EMR system
- Monitor held billing and help resolve issues so claims can be submitted on time
- Assist with appeals and reconsiderations when claims are denied
- Partner with billing, authorizations, and clinical teams to resolve issues and prevent future denials
- Identify trends in denials, coding issues, and aging accounts and share feedback with leadership
- Investigate payer or system issues (rates, setup errors, coding problems, etc.) and help get them fixed
- Maintain clear, accurate documentation of all collection activities
- Support audits, special projects, and process improvement initiatives when needed
- Communicate openly with teams and leadership to ensure transparency and fast resolution of issues
- Follow accounts all the way through the full cycle — from claim submission to payment, appeals, or resolution
What We’re Looking For
- 2+ years of medical collections experience (provider or home health experience strongly preferred)
- Strong knowledge of insurance follow-up and denial resolution
- Someone who is organized, detail-oriented, and comfortable managing multiple accounts at once
- A problem-solver who doesn’t give up when claims get complicated
- Positive attitude and team-player mindset
- Comfortable working in a fast-paced environment where every day is different
Why You’ll Love Working Here
- You’ll be part of a growing company where your work truly makes an impact
- Supportive team environment (we work hard, but we help each other win)
- Opportunities to grow within the revenue cycle team
- Competitive benefits package including health, dental, vision, PTO, 401(k), and more
Requirements
- High school diploma or GED required
- Minimum 2 years of medical AR/collections experience
If you’re someone who loves solving claim issues, getting accounts paid, and being part of a fast-moving team — we’d love to meet you!
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What does work smarter not harder mean to you when talking about collections?
- What states, payers and payer types have you worked with in the past.
- What healthcare specialties have you worked with.
- Give an example of a denial you overturned—what steps did you take?
- How do you prepare before calling a payer on a claim?
- How do you ensure follow-ups are completed on time and not missed?
- You’ve worked a claim multiple times and the balance is still unresolved—what do you do next?
- What is the difference between a denial and a rejection?
Experience:
- Medical collection for a provider or home health agency: 2 years (Required)
Ability to Commute:
- Phoenix, AZ 85018 (Required)
Work Location: In person
