Great Team, Great Location, Paid Time Off (PTO), EPO Health Insurance, HSA, Dental, Vision, Life Insurance, 401k and more!
Hotel Barrière Fouquet’s - NY is looking for several highly qualified and experienced engineers. This role will be responsible for performing a variety of tasks in repair and maintenance of the property and facility, as well as a variety of technical tasks relative to the hotel.
The following list contains essential activities associated with the position.
Responsibilities:
-
Must be able to have face to face interactions with hotel guests and provide personalized, and best-possible service to guests at all times.
- Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
- Anticipate and respond to guest needs quickly, and proactively when possible. Expect and react promptly to guest requirements, requests, and inquires.
- Actively listen and ask questions as needed to fully understand guest complaints/issues. Navigate difficult conversations with best practices, such as: remaining calm and professional, staying empathetic, and displaying confidence that you can help – if/when you can’t help, pull in support from management. Debrief team following difficult conversations.
- Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
- Perform preventative maintenance assignments on a scheduled basis.
- Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
- Maintain the building exterior as needed with several projects including lighting, planters, doors/concrete etc.
- Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
- Actively partake in all repairs with Safety in mind
- Must keep everyone informed of progress on day to day activities
- Perform other duties as requested by ownership and management.
- Be skilled in several areas such as HVAC, electrical, carpentry, dry wall, painting, plumbing, roofing, and landscaping.
- Outstanding communication skills and ability to effectively communicate with others.
- Approach all encounters with guests in an attentive, friendly, courteous and service-oriented manner.
- Must be proactive in handling problems, including anticipating, preventing, identifying and solving issues as necessary.
- Requires a reliable and consistent sense of urgency.
Requirement to Apply:
Starting Salary $31 per hour (40 hours per week)
-
3+ year of experience as an Engineer, Hotel experience preferred
- General knowledge of building maintenance and systems.
- Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
- Ability to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
- Proficient in Basic computer usage
- Ability to prioritize departmental functions to meet deadlines.
- Capacity to work varied shifts, including overnights, weekends and holidays.
- Capacity to maintain regular attendance in compliance with variable scheduling needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Must be able to maintain confidentiality of information
Preferred Qualifications
-
Boiler/Standpipe
- Pool Operator
- HVAC
- Lighting
Hotel Barrière Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
