Careers by Empowering Futures, Building Communities
Imagine going to work each day knowing that your efforts positively impact individuals and
communities. As a global movement and the nation's leading nonprofit organization
dedicated to strengthening communities through youth development, healthy living, and
social responsibility, the YMCA of Greater San Francisco offers more than just a job—we
offer a career with a future and the opportunity to make a lasting difference in your
community. At the Y, you can uncover your passion and build a lifelong career addressing
some of the nation's most pressing social issues.
Our Organizational Culture
At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim
to building strong communities where you can Be, Belong and Become. With Truth &
Courage, we strive to understand and act on individual and societal truths. We ensure a
safe and inclusive environment with Authenticity & Accessibility, allowing everyone to
participate according to their needs. Our approach is Dependable & Creative, as we
respond to community needs through strong partnerships. Above all, we embody Dignity &
Empathy, treating everyone with respect and compassion, and recognizing the inherent
dignity in all individuals.
Qualifications
-
18 years or older (due to safety and liability regulations)
-
Flexible schedule availability (minimum 10 hours/week), including evenings and
weekends -
Strong customer service and communication skills
-
Proficiency in exercise techniques using strength and cardio equipment
-
Current nationally recognized Personal Training certification (e.g., NASM, NSCA,
ACSM, ACE, or equivalent NCCA-accredited certification) -
YMCA-approved CPR/AED and First Aid certification (or willingness to obtain upon
hire) -
Commitment to completing mandatory YMCA trainings within 90 days of hire
Preferred:
-
Associate’s or Bachelor’s degree in Exercise Science, Kinesiology, or related field
-
At least one year of experience coaching in a fitness setting
-
Sales or customer service experience
-
Bilingual skills in Spanish, Cantonese, and/or Mandarin
Position Summary
The Personal Trainer fosters a supportive and inclusive member experience by exemplifying
the YMCA’s core values of caring, honesty, respect, and responsibility, while upholding the
Commitment to Community and Wellness Pledge. As an integral member of the Health &
Wellness team, the Personal Trainer works closely with individuals and small groups to
support members in achieving their health and fitness goals.
This role is responsible for creating safe, effective, and personalized exercise programs
tailored to each client’s needs, fitness level, and personal goals. Trainers lead one-on-one,
semi-private, and small group sessions, delivering high-quality instruction, and applying
evidence-based practices to promote physical wellness. The Personal Trainer also conducts
initial consultations, supports member engagement, helps maintain a clean and safe facility,
and models a high standard of customer service and professionalism.
Key Responsibilities
Program Design & Delivery
-
Conduct initial consultations (PAR-Q, medical history, goal setting).
-
Create individualized, semi-private or small-group workouts aligned with
current exercise science and YMCA guidelines. -
Track clients’ progress and maintain accurate records.
Member Engagement & Growth
-
Build relationships on the wellness floor to generate and retain clients.
-
Promote YMCA wellness offerings and educate members on available
programs, schedules, and virtual tools. -
Assist in developing new training activities for prospective and existing
clients.
Professional Standards
-
Respond to client communication within 24 hours and to internal
communication within 48 hours. -
Maintain all required certifications and complete YMCA onboarding modules
within 90 days. -
Follow all ethical guidelines and stay within the certified scope of practice.
-
Maintain a clean and safe environment aligned with YMCA cleaning and safety
protocols.
YMCA Leadership & Values
-
Demonstrate the YMCA core values of caring, honesty, respect, and
responsibility. -
Promote participants’ confidence in YMCA wellness programs and staff.
-
Model a positive and professional YMCA image at all times.
Work Environment & Physical Demands
-
Work is performed in a fitness center environment with regular exposure to gym
equipment, cleaning chemicals, and ambient noise. -
Physical demands include:
o Standing or walking for extended periods (up to 4 hours or more)
o Frequent bending, kneeling, twisting, and reaching
o Lifting, pushing, or pulling up to 50 pounds
o Demonstrating exercises and assisting clients with equipment -
Visual and auditory abilities are required to monitor safety, form, and emergency
cues. -
Occasional outdoor exposure when supporting programs outside the facility.
-
Must maintain energy and enthusiasm during consecutive client sessions.
Disclaimers
-
Must successfully complete a background screening, including criminal and employment
verification. Some positions may also require a credit check. -
All duties and responsibilities are essential job functions subject to reasonable
accommodation. The YMCA of Greater San Francisco promotes an equal employment
opportunity workplace, which includes reasonable accommodation for otherwise qualified
disabled applicants and employees. Please contact your manager if you have any
questions about this policy or these job duties. -
This job description may not be all-inclusive, and employees are expected to perform
other duties as assigned by management. Job descriptions and duties may be modified
by management as needed.