Overview
Join our dynamic healthcare team as an ENT Front Desk/Medical Assistant, where your energetic and compassionate approach will make a meaningful difference in patient care. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from check-in to follow-up. Your expertise in medical administrative support combined with clinical skills will help streamline clinic operations, support physicians, and enhance patient satisfaction. This paid position offers an exciting opportunity to grow within a fast-paced, patient-centered environment dedicated to excellence in ENT (ear, nose, and throat) care.
Responsibilities
- Greet patients warmly upon arrival, verify insurance information, and facilitate efficient patient intake processes
- Assist with scheduling appointments, managing patient flow, and coordinating follow-up visits using Electronic Health Record (EHR) systems
- Collect and record vital signs, medical histories, and current medications accurately to support clinical assessments
- Prepare examination rooms with necessary supplies and assist providers during ENT procedures or examinations
- Perform basic clinical tasks such as phlebotomy, administering medications under supervision, and documenting procedures in EMR/EHR systems
- Maintain organized medical records, ensure compliance with HIPAA regulations, and update ICD coding for billing purposes
- Support administrative duties including answering phones, managing patient inquiries, and handling paperwork efficiently
Experience
- Prior experience working in a medical office environment or outpatient clinic setting preferred
- Demonstrated ability to operate EHR systems effectively and manage electronic health records (EHR) with accuracy
- Familiarity with medical terminology, physiology knowledge, anatomy concepts, and pharmacology principles necessary for patient care support
This position is an excellent fit for motivated individuals eager to develop their clinical skills while delivering outstanding patient service. If you are passionate about healthcare, detail-oriented, energetic, and ready to contribute to a collaborative team dedicated to exceptional ENT care — we want to hear from you!
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
