Position Overview
Job Title: Account Manager - Factoring
Job Classification: Full-time Employee, Supervisory
Industry: Commercial Finance/Factoring
Work Location 1: 800 West Airport Freeway, Suite 900, Irving TX 75062
Work Location 2: Remote capability is required (inc. internet access and appropriate workspace)
Reports To: VP of Strategy & Credit Risk
Compensation: $70,000 to $85,000
Benefits: Full Benefits package. See below.
Start Date: ASAP
Mazon Associates - Account Manager (Factoring) - Full Position Profile
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Mazon Associates - Total Rewards Overview
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Position Purpose
The Account Manager is responsible for full ownership and management of a portfolio of commercial factoring clients, overseeing funding execution, credit risk management, collections strategy, and long-term client relationships.
This role is critical to protecting company capital, optimizing cash flow, and driving client retention, while serving as a trusted advisor to clients and a leader within the organization. The Account Manager operates with a high degree of autonomy and plays a key role in operational excellence and strategic decision-making.
Why This Role?
- Full ownership of client portfolio and funding lifecycle
- Direct impact on risk management and revenue protection
- High visibility with leadership and cross-functional teams
- Opportunity to influence client retention and growth
This is More Than a Role…It’s Ownership of Client Success
This is an opportunity to take full ownership of a portfolio within a fast-moving commercial finance environment - where your decisions directly impact funding, risk, and client retention.
About Mazon Associates
Who We Are
Deep in the heart of Texas lies Mazon Associates, a family-owned factoring company with a legacy rooted in resilience, independence, and entrepreneurial spirit. Founded in 1976 by Helma and John Mazon, the company was born from the determination of a mother who set out to create her own path and build something meaningful, not just for her family, but for the clients she served. Today, that same spirit continues to define Mazon Associates. The firm has built a reputation for providing reliable financial solutions, strong client partnerships, and a hands-on approach that larger institutions often cannot match. At its core, Mazon is more than a factoring company - it is a business built on trust, relationships, and a commitment to helping clients grow.
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Our Core Belief, Purpose, and Mission
Mazon Associates helps businesses grow, but the impact Mazon makes is more significant, because healthy businesses more effectively support employees, families, customers, vendors, and communities. Mazon makes a difference.
Our Core Belief
We believe every business deserves the opportunity to prosper.
Our Purpose
We help businesses keep their dream alive, so that more people thrive.
Our Mission
We help good businesses grow by lending on their invoices.
Short-Term Funds. Long-Term Impact.
Why This is Not a Normal Job
A job at Mazon is not simply a job at a financial services company. It is an opportunity to join a small team with a 50-year story, a faith-informed culture, and a daily mission that affects business owners who are trying to keep moving forward.
- This is not for someone who wants to hide in a large organization.
- This is not for someone who treats clients as interruptions.
- This is not for someone who is careless with details.
- This is not for someone who wants a purely transactional workplace.
- This may be a strong fit for someone who wants meaningful work.
Our Core Values
Mazon’s core values describe how the team serves clients and how team members should treat one another. They are practical behaviors, not abstract slogans.
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Total Rewards, Benefits, and Perks
Mazon’s Total Rewards package reflects a commitment to employees as whole people. Benefits may vary based on employee classification, eligibility, plan terms, enrollment choices, and company policy. Official plan documents and current company policy govern all benefits.
- Financial benefits and retirement support
- Medical, prescription, dental, vision, and additional gap coverage options
- Company-paid life insurance, AD&D, and long-term disability coverage for eligible employees
- Paid time off, holidays, bereavement leave, jury duty, and maternity leave provisions
- Work-from-home flexibility when justified and approved
- Business casual office environment
- Company-issued technology and equipment for work
- Parking and office conveniences
- Client referral opportunity
- Monthly optional massage session within the office suite
- Professional learning, annual check-ins, and values-based team support
Meet Your Success Support Team
Mazon’s success depends on people learning the business, asking questions, serving clients carefully, and growing through direct support from experienced team members.
Executive Leadership. Co-Presidents Lisa Mazon Hultz and Shelley Mazon Liegl carry the family legacy forward and bring decades of factoring, operations, sales, and client-service knowledge to the company.
Experienced Business Mentors. Mazon’s team includes people who understand client accounts, schedules, credit, funding, collections, reporting, and the importance of careful follow-through.
Client Service Support. Team members assist each other to understand the processes, respond quickly to questions, and keep work moving with friendliness and professionalism.
Values-Based Culture. Employees are supported by a company culture that emphasizes fast, friendly, accurate, innovative, faithful, and family-centered work.
Annual Check-In. Mazon conducts an employee check-in process to discuss individual goals and training, supporting a rhythm of reflection, growth, and alignment.
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Key Duties & Responsibilities
Client Relationship Management & Advisory
- Serve as the primary relationship owner for assigned clients and their customers
- Build and maintain long-term, trust-based relationships through proactive communication
- Advise clients on funding strategies, receivables management, and risk mitigation
- Manage escalations and complex client issues with urgency and professionalism
- Identify opportunities for client retention, growth, and operational improvement
Funding Oversight & Execution
- Independently review, approve, and manage funding schedules
- Ensure compliance with company policies, credit limits, and risk thresholds
- Validate all invoices, documentation, and funding structures
- Make informed funding decisions aligned with company risk tolerance
- Resolve complex discrepancies and funding challenges
Credit Review & Risk Management
- Conduct in-depth credit analysis using tools such as D&B, Moody’s, or equivalent
- Monitor exposure levels, reserves, credit limits, and overall portfolio risk
- Identify high-risk accounts and implement mitigation strategies
- Lead decisions on credit holds, insurance requirements, and funding restrictions
- Escalate material risks to executive leadership when necessary
Accounts Receivable & Collections Leadership
- Develop and execute collections strategies across the assigned portfolio
- Manage delinquent, disputed, and high-risk accounts
- Engage directly with customers to resolve payment issues and disputes
- Reduce aging and improve overall portfolio liquidity
- Ensure consistent follow-up and accountability across all accounts
Onboarding & Portfolio Management
- Lead onboarding of new clients, ensuring proper setup and compliance
- Establish best practices for documentation, schedules, and client communication
- Train clients on funding requirements, processes, and expectations
- Continuously evaluate portfolio performance and adjust strategies as needed
Financial Oversight & Reporting
- Review and approve adjustments, chargebacks, and payment allocations
- Analyze trends in receivables, collections, and funding performance
- Partner with Accounting to resolve discrepancies and improve processes
- Ensure accuracy and integrity of financial reporting
Leadership & Organizational Contribution
- Mentor and develop Junior Account Managers and team members
- Provide coverage and leadership support across the team
- Drive process improvements and operational efficiencies
- Collaborate with executive leadership on client strategy and risk decisions
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Performance Objectives
First 90 Days
- Take ownership of assigned client portfolio and relationships
- Demonstrate strong understanding of funding workflows and risk policies
- Build trust with clients and internal stakeholders
First 6 Months
- Independently manage funding decisions and portfolio risk
- Improve collections performance and reduce aging metrics
- Identify and implement process improvements
First 12 Months
- Achieve strong portfolio performance with low delinquency and high accuracy
- Drive client retention and satisfaction
- Contribute to team development and operational excellence
- Act as a trusted advisor to clients and leadership
Capabilities, Skills & Competencies
Technical Capabilities
- Advanced understanding of factoring, receivables financing, and lending structures
- Strong credit analysis and risk assessment expertise
- Ability to interpret financial data and identify trends
- Proficiency with credit tools such as D&B and Moody’s
Professional Competencies
- Strategic thinking and sound decision-making
- Strong client relationship and communication skills
- Problem-solving in high-pressure environments
- Leadership and mentorship capability
- High level of accountability and ownership
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Required Qualifications
- 2 – 4 years of experience in factoring, commercial finance, banking, or accounts receivable management
- Proven ability to manage a portfolio independently
- Strong expertise in credit, collections, and funding operations
Preferred Background
- Experience in receivables financing or commercial lending
- Experience managing complex or high-risk portfolios
- Prior leadership or mentorship experience
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Working Conditions
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in an office environment. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
- This is a full-time position. Days of work can vary based on operational needs. Hours can vary including extended evening, early morning, weekend, and holiday time to support operational demands. Working hours are normally Monday - Friday / 8:00 AM - 5:00 AM / 40 hours per week.
- This is a hybrid or remote role requiring access to an office to support virtual, remote, work-from-home activities described in this job description.
- An employee in this position works in both an office environment with heating and air conditioning, on-site at client locations, in support/ execution of assigned duties.
- This role routinely will have loud noises, bright lights and be subject to similar interior temperatures.
- While remote capability is required (including internet access and an appropriate workspace), our strong preference is for this role to be in-office. After an initial period, we can evaluate some flexibility, but the expectation is primarily on-site.
Resource Requirements
- The equipment used includes computers, fax machine, calculator, copy machine, scanner, adding machine, printer, shredder, and other standard office machines.
- Involves a combination of administrative responsibilities and client-facing activities.
Typical Physical & Mental Demands
- The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided if required to enable individuals to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- Healthy or corrected vision abilities are required and include close vision and ability to adjust focus.
- The employee is regularly required to sit for extended periods of time as needed at a desk or stand for long periods of time, use a telephone, computer, and calculator.
- On rare occasions, the employee may need to move or lift light-to-medium weight articles.
- This role may occasionally require the ability to lift, bend, twist, sit and stand for extended periods of time as needed to complete daily tasks.
- Must be able to obtain necessary approvals to visit on-site operations of key customers, if required.
Travel Flexibility
- Must have access to reliable transportation on demand to and from work locations without notice to support critical duties, participate in internal and external client meetings, etc. as requested.
- Must maintain a valid driver’s license.
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Top Reasons People Join the Mazon Team
The right person will not join Mazon only because of great benefits, competitive financial rewards, location, or other perks.
The right person will be drawn to a rare combination of
meaningful work, team culture, family ownership, faith, and impact.
You want work that matters.
Mazon helps business owners keep promises, meet payroll, and continue growing.
You like being close to the impact.
Your work is seen, your details matter, and your contribution affects real clients.
You value a family-owned environment.
Mazon’s story is personal, multi-generational, and grounded in long-term stewardship.
You want to be part of a faithful culture.
The company openly values faith, prayer, care, and doing business with integrity.
You enjoy helping people under pressure.
Clients need a practical financial solution and a responsive team.
You take pride in your work.
This is a workplace where details, schedules, reporting, cash posting, and collection work must be done carefully.
You want to learn business finance from the inside.
Factoring provides exposure to small business operations, customer credit, cash flow, receivables, collections, and risk management.
You prefer real relationships over corporate distance.
Mazon is built around direct contact, long-term clients, and a team environment where people know one another.
You want stability with purpose.
Mazon combines decades of operating history with a clear mission to help businesses grow.
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- factoring, commercial finance: 2 years (Preferred)
- independently managing a portfolio of commercial finance: 2 years (Required)
Location:
- Irving, TX 75062 (Required)
Work Location: In person
