The Team Leader, Office Coordinator serves to facilitate communications among Office Coordinators, assist in training and trouble shooting issues. Functions as a super user learning new processes and training the team. The predominant responsibility is to work alongside team as office coordinator who provides administrative support to clinical staff. Orders office supplies, answers telephone, screens calls, routes appropriately, retrieves and relays messages. Verifies patient information for registration and insurance verification. Coordinates patient scheduling internally & externally. Obtains precertifications, or assists in the precertification process, as required by healthcare insurers and/or managed care. Scans & enters documentation to EMR to substantiate patient treatment & claim submission. Participates in unit activities to promote patient satisfaction and performance improvement.
