We are looking for an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. StorWise associates pay close attention to detail and have basic computer skills. Associates with prior management experience or collections experience will thrive in this position and progress quickly. This is a part to full-time position with flexible hours/flexible days in Yuma, AZ with potential for full time. This position has an hourly rate based on experience.
. Responsibilities And Duties
- Greet all customers in a professional manner, assess their needs and offer solutions. Assist the customers in renting units, understanding their lease agreement, fees and insurance. Keep the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills.
- Ensure the property and units are always customer-ready by cleaning units, sweeping, mopping, removing debris. Ensure that the property is maintained, tidy and appealing to the eye. Clean office and restrooms daily.
- Maintain all required tenant documentation in a neat and orderly manner, manage accounts receivable process daily, balance cash drawer and prepare bank deposits. Manage customer delinquencies through telephone contact and letters as required.
- Complete routine maintenance such as changing light bulbs, some painting, and light repairs that typically require the use of a drill, hammer, or screwdriver. Maintain a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily. Management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management.
- Prepare units for auction, vacate as prescribed by law, and approved by management
- Effectively communicates with management and fellow associates. Requirements Minimum one-year customer service experience. Ideal candidates will come from a customer facing, sales oriented position such as retail sales, hotel, car rental, collections agency, call center. Proficiency in Microsoft Office including Word, Excel and Outlook. Experience navigating through windows, accessing internet websites, data entry and printing. MUST BE ABLE TO PASS BACKGROUND CHECK. Storage experience is a plus but is not required.
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
Experience:
- Customer service: 1 year (Required)
- Collections: 1 year (Preferred)
- Self Storage: 1 year (Required)
Work Location: In person
