At Uptown Dental Group, we are looking for a friendly, organized, and dynamic Dental Receptionist to join our family-oriented practice. In this role, you’ll be essential in providing excellent patient care and helping the office run smoothly. If you have a passion for patient care and the skills we’re looking for, we’d love for you to apply and become a part of our team, where we focus on promoting healthy smiles and improving the well-being of our community.
Key Responsibilities:
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Greet patients with a warm, friendly attitude and check them in efficiently
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Answer phone calls, schedule and confirm appointments
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Keep patient records accurate and up to date
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Assist patients with questions or concerns, whether in person or on the phone
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Handle insurance verifications, billing, and payments
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Stay on top of delinquent accounts and follow up as needed
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Help manage patient flow to ensure appointments run on time
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Keep the front office organized and welcoming for patients and staff
What We’re Looking For:
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Prior experience in a dental office front desk role is required
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Bilingual in English and Spanish is preferred
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A positive, honest, and team-focused individual with a friendly, approachable attitude
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Previous experience in a customer service role is a plus
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Strong communication and interpersonal skills
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Ability to multitask in a fast-paced environment
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Familiarity with dental terminology and procedures is a bonus
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Flexibility with working Saturdays
