Under occasional supervision, the Front of House Senior Usher plays a crucial role in supporting the Floor Supervisor in managing assigned theater floor operations. This role involves overseeing and training usher staff, ensuring compliance with safety policies, and delivering exceptional customer service during events and performances. The Senior Usher acts as a key figure in maintaining a safe and enjoyable environment for patrons, while also assuming leadership responsibilities when required. This position requires night and weekend work. The Senior Usher reports to the Director of Front of House Operations. During events, the Senior Usher reports to the House Manager and other event supervisory staff.
