The Office Manager is a highly professional, proactive, self-directed role responsible for the seamless day-to-day and long-term operational health of the ConsumerAffairs Tulsa office. This person doesn't wait to be told what needs to be done — they see it, own it, and fix it. They serve as the operational backbone of the office, anticipating needs before they become problems and driving initiatives that make ConsumerAffairs a great place to work.
This role partners closely with the Executive Assistant and cross-functional stakeholders to manage facilities, vendors, budgets, onboarding logistics, and culture programming. No direct reports, but this person leads initiatives, influences outcomes, and holds themselves to a high standard of execution.
This is a Full-Time in-office position requiring onsite presence Monday through Friday.
Only candidates local to the Tulsa and surrounding areas will be considered.
Responsibilities include:
Office Operations & Facilities
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Maintain a clean, organized, and professional office environment — proactively identifying and resolving issues without being asked
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Reset and tidy conference rooms after meetings; anticipate room needs based on the day's schedule
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Ensure the kitchen, common areas, and bathrooms are consistently well-stocked and presentable
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Monitor and restock office, kitchen, and bathroom supplies — tracking usage patterns and staying ahead of shortages
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Distribute incoming mail and manage outgoing shipments
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Serve as the primary point of contact for facilities issues; escalate and coordinate repairs or maintenance as needed
Vendor & Facilities Management
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Own relationships with office vendors (cleaning services, supply vendors, maintenance, etc.)
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Evaluate vendor performance and proactively recommend changes when service or value falls short
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Negotiate and manage vendor agreements in partnership with the Executive Assistant
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Coordinate building access, parking, and office infrastructure needs
Budget & Expense Tracking
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Manage and track the office operations budget, flagging variances and identifying cost-saving opportunities
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Process and reconcile office-related expenses and purchase orders in a timely manner
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Provide regular budget reporting to the Executive Assistant and leadership as requested
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Make informed purchasing decisions that balance quality, cost, and company needs
HR & Onboarding Coordination
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Compile and ship new hire welcome kits and computer equipment, partnering with the Director of Information Security to ensure accuracy
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Coordinate new hire logistics to ensure a smooth, welcoming first-day experience
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Track and manage the return of equipment from departing employees
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Compile and mail employee anniversary gifts, holiday gift boxes, and client gift boxes
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Serve as a point of contact for employee questions related to office resources and logistics
Inventory & Logistics
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Maintain inventory of company swag and reorder items as needed
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Manage supplies for office events and internal needs
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Run occasional errands to local stores or shipping locations (e.g., FedEx) as needed
Reporting & Coordination
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Generate ad hoc reports as requested
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Identify process gaps and recommend improvements to office operations workflows
Requirements
Qualifications
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2+ years of experience in office management, operations, or a similar administrative role
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Strong organizational and time management skills with a proven ability to juggle multiple priorities
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High level of attention to detail with a proactive, "see it–own it–fix it" approach
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Experience managing vendor relationships and office budgets
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Strong communication and collaboration skills across all levels of an organization
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Ability to work independently and lead initiatives without close supervision
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Proficiency with Google Workspace (Docs, Sheets, Slides, Drive, and Gmail)
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Comfort using AI tools to assist with administrative tasks, reporting, and workflow efficiency
Requirements
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Valid driver’s license and reliable transportation for local errands
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Ability to work on-site in the office, Monday through Friday.
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Must be able to lift up to 35 pounds as part of regular job duties.
Benefits
Why You’ll Love Working Here
At ConsumerAffairs, your voice matters. We foster a collaborative environment where you’re encouraged to take initiative, experiment boldly, and grow professionally. We're committed to work-life harmony, career development, and celebrating wins together.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
