Credit and Collections Specialist
Location: Edison, NJ
Pay: $28.00 per hour
Job Type: Full-Time, Temp-to-Perm
Schedule: Monday–Friday
Work Location: On-Site
Credit and Collections Specialist Opportunity
We are seeking an experienced Credit and Collections Specialist to join a growing finance team in Edison, NJ. This Credit and Collections Specialist role is ideal for a detail-oriented professional with strong collections experience, excellent communication skills, and the ability to manage accounts in a fast-paced environment.
This is a temp-to-perm opportunity offering long-term career growth for the right Credit and Collections Specialist.
Credit and Collections Specialist Responsibilities
- Contact customers regarding past-due balances and follow established collection procedures.
- Review aging reports and analyze delinquent accounts to determine appropriate collection actions.
- Investigate and resolve account discrepancies, billing issues, and payment concerns.
- Monitor customer accounts to ensure compliance with payment terms and credit limits.
- Process customer payments including ACH, EFT, and credit card transactions.
- Reconcile accounts and assist with chargeback research and resolution.
- Communicate professionally with customers regarding payment arrangements and account status.
- Collaborate with Sales, Customer Service, and Finance teams to resolve account issues.
- Maintain detailed account notes and accurate documentation of customer interactions.
- Prepare collection reports, aging reports, and account status updates.
- Utilize Microsoft Excel and accounting systems to analyze account activity and support reporting needs.
Credit and Collections Specialist Requirements
- Previous collections experience required.
- Strong communication, negotiation, and customer service skills.
- Ability to professionally handle difficult collection conversations.
- Experience reviewing aging reports and resolving account discrepancies.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Excel and other computer applications.
- Experience with SAGE, MAS 90, or similar accounting software preferred.
- Ability to work independently and manage a high-volume workload.
- Dependable, proactive, and detail-oriented.
Why Apply?
- $28.00 per hour
- Temp-to-perm opportunity
- Stable Monday–Friday schedule
- Professional office environment
- Long-term career growth potential
- Join a collaborative finance team
Pay: $28.00 per hour
Work Location: In person
