Job Overview:
Are you an experienced Assistant Property Manager with a passion for affordable housing and resident service? We're looking for a motivated, organized, and customer-focused professional to help lead the daily operations of a thriving Tax Credit (LIHTC) apartment community.
In this role, you'll work alongside the Property Manager to ensure the community operates efficiently, remains fully compliant with affordable housing regulations, and provides an exceptional living experience for every resident. If you enjoy a fast-paced environment, take pride in staying organized, and thrive on building relationships, we'd love to hear from you.
What You'll Do
As the Assistant Property Manager, you'll play a key role in the success of the community by supporting daily operations, compliance, resident relations, and financial performance.
Community Operations
- Assist with the daily management and operations of a LIHTC apartment community.
- Support the Property Manager in achieving occupancy, financial, and resident satisfaction goals.
- Help oversee leasing, renewals, move-ins, move-outs, and resident retention initiatives.
- Ensure the leasing office maintains a professional, welcoming environment.
Affordable Housing Compliance
- Process and review LIHTC certifications, annual recertifications, interim recertifications, and income verifications.
- Maintain accurate resident files in accordance with LIHTC, HUD, and Fair Housing requirements.
- Prepare files for internal, investor, and state compliance audits.
- Ensure all documentation is complete, accurate, and submitted within required timelines.
Resident Relations
- Deliver outstanding customer service to current and prospective residents.
- Address resident concerns professionally and assist with conflict resolution.
- Issue resident notices, lease documents, and other compliance-related correspondence.
- Help create a positive community atmosphere that encourages long-term resident retention.
Financial & Administrative Responsibilities
- Assist with rent collections, payment agreements, delinquency management, and resident ledgers.
- Process invoices, utility billing, deposits, and daily financial transactions.
- Support monthly reporting, budget tracking, and occupancy reporting.
- Maintain accurate records using property management software.
Team Collaboration
- Partner with maintenance to coordinate service requests, unit turns, inspections, and curb appeal.
- Work closely with corporate compliance and accounting teams to ensure operational excellence.
- Assist with training and mentoring leasing staff while promoting a collaborative team environment.
What We're Looking For
- Minimum 3 years of apartment property management experience.
- At least 1 year of Affordable Housing or LIHTC (Tax Credit) experience required.
- Strong working knowledge of LIHTC regulations, Fair Housing, and affordable housing compliance.
- Experience processing certifications, recertifications, file audits, and income verifications.
- Previous experience with rent collections, leasing, resident relations, and property operations.
- Proficiency with Yardi is highly preferred. Experience with OneSite, RealPage, Entrata, or similar property management software is also welcomed.
- Strong organizational skills with the ability to prioritize multiple deadlines.
- Excellent communication and customer service skills.
- Bilingual (English/Spanish) is highly preferred.
- High School Diploma or GED required; college coursework is a plus.
Why You'll Love Working With Us
- Competitive compensation
- Opportunities for career growth and advancement
- Supportive and collaborative team environment
- Stable, professional property management organization
- Make a meaningful impact by helping provide quality affordable housing to your community
If you're an experienced apartment professional who understands affordable housing compliance and enjoys building strong resident relationships while contributing to a successful community, we'd love to meet you. Apply today and take the next step in your property management career!
Pay: $25.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
