Administers systems for enrolling and orienting newly hired employees and advising employees of changing information in the benefit programs.
Acts as a liaison between benefit providers and City employees to interpret benefit provisions, process adjustments and to expedite any problems in receiving benefits.
Develops, monitors and administers processes for adjusting employee benefits upon termination of employment and qualifying life events.
Administers the processes to initiate and monitor insurance billings, payments, enrollment, membership, audits, COBRA and retiree insurance systems in conjunction with the Payroll, Accounting and Human Resources systems.
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Analyze benefits utilization, costs, and trends to support data-driven decisions.
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Ensure compliance with federal, state and local regulations governing employee benefits.
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Prepare reports, dashboards, and recommendations for Human Resources leadership.
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Assist in evaluating and implementing new benefits programs and process improvements.
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Support vendor management, contract renewals, and benefits benchmarking initiatives.
Develops and implements employee benefit communication programs including an employee benefits web-site, paper communications, training programs, and new employee orientations.
Schedules and reviews City benefits provided under City policy or applicable labor agreement; reviews applicable City policies and procedures and collects forms; processes and enters information into HRIS system and vendor sites; will be required to answer questions, explain procedures, and provide information to employees and retirees at the customer service counter.
Assists with annual benefits open enrollment by distributing and explaining benefits materials to City employees, data entry in HRIS system and vendor sites, and auditing of materials that are turned in.
Reviews, approves and monitors all City FMLA requests under the direction of the Benefits Manager.
Establishes and maintains effective public and working relationships with the general public, department heads, City personnel and various governing bodies.
Assists in conducting loss prevention surveys which involve the use of questionnaires, personal interviews, on-site observations, and review of accident/injury records. Summarize and analyze results, develop recommended solutions to deal with identified hazards, work with management to establish a plan of action and on-going hazard management systems to eliminate or moderate the identified hazards, develop a written report on the results of the survey, follow-up on the actions taken by the unit relative to the plan, and prepare final reports as necessary.
Conducts, coordinates, or assists in in the investigation of accidents and/or injuries. Participate in the development of policies, procedures, and programs designed to reduce the incidence of job-related accidents and illnesses. Identify and work to eliminate hazards, and encourage safe working habits and environments.
Plans, organizes, directs and coordinates the safety training and development programs for the City; creates and presents training and/or selects outside vendors; develops annual budget and processes program expenses.
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Serve as an active member of the Safety Committee by participating in meetings, identifying workplace hazards, reviewing safety incidents, recommending corrective actions, promoting safety awareness, and supporting compliance with company safety policies and regulatory requirements.
Develop, coordinate and maintain total wellbeing programming to encourage healthy lifestyles, reduce health risk and medical costs; includes development of wellness curriculum, events, and education.
Work with outside vendors (Employee Health Center and EAP, for example) to increase participation in wellness initiatives and increase compliance rates for preventive screenings.
Prepares and processes wellness forms and information for payroll.
Establish relationships and consult with departments and employees to align efforts and reinforce a culture of wellness.
Keep abreast of current national wellness and wellbeing initiatives and activities, developing a network of resources and contacts to use as appropriate.
Serves as a backup to administrative staff, serving as front-line reception to employees, applicants, visitors, City officials, vendors, etc.
Ability to maintain strict confidentiality.
Maintains a consistent and reliable attendance record.
Performs related human resource duties as required.
