Welcome to Rouses! Our family-owned company has a long-standing commitment to provide our customers with the best quality, value and service every time they shop our stores. Great people make a company a great place to shop, work and build a career. Our team members are the foundation of who we are, why we have been successful for three generations and the reason we will continue to thrive for generations to come.
We are committed to being the area's leader in service, value, professionalism and clean stores. Rouses is growing and we're searching for leaders to grow with us. We look for leaders who can put the customer first, deliver results, develop talent, empower their teams and create excitement to sustain our reputation as “Best Place to Work.” At Rouses, each person brings their skills and passion to a fast-paced, ever-changing retail environment.
Teams are a reflection of their leader and a Rouses Grocery Director demonstrates high-energy, customer-focus, empathy and a strong desire to win every day. They expect and encourage the same enthusiasm and commitment from their team members and work with them to maintain a positive store environment. The Grocery Director is a member of the store leadership team assisting the Store Director and Assistant Store Director with overall store performance while focusing specifically on the center-store Grocery, Dairy and center-store Frozen departments, and receiving and stocking operations. This individual is organized, self-motivated, humble and passionate about the business. The position reports to the Store Director.
Responsibilities include, but are not limited to:
- Achieving financial targets in the center-store Grocery, Dairy and center-store Frozen departments, including profitability, sales, labor, etc.
- Guaranteeing a remarkable shopping environment including: friendly and helpful center-store team members who deliver exceptional customer service experiences, proper parking lot/dumpster area/grounds maintenance, clean floors and restrooms, fresh products, impeccable safety and cleanliness conditions, in-stock merchandise and accurate pricing/signing
- Effectively managing the entire building while Manager-On-Duty
- Following merchandising direction and creating visually appealing displays
- Ensuring integrity of store backroom/warehouse systems
- Communicating effectively with customers, team members, store leaders, other Rouses business partners and DSD vendors
- Removing roadblocks for other leaders and/or team members that impede their ability to perform their job
- Addressing customer and team member complaints, questions, requests and suggestions
- Interviewing potential store team members
- Training and coaching team members
- Preparing and delivering performance evaluations for team members in the Grocery, Dairy and Frozen departments
- Understanding store systems and processes to ensure effective and appropriate use, including but not limited to: labor scheduling, ordering, receiving, credits, product rotation, shrink, point-of-sale and shelf space/inventory management
- Using web apps to access reports, email and other systems
- Maintaining a safe, harassment-free environment, conducting liability/store accident investigations, as needed
- Staying informed about new in-store products and programs
- Completing required paperwork, forms, etc., accurately and on time
- Monitoring use and maintenance of store backroom equipment and facilities
- Executing detailed store opening and store closing procedures
- Supporting the Store Director in fulfilling her/his responsibilities
- Other duties, as assigned
Qualifications:
3+ years of retail grocery leadership and management experience
Excellent people-leadership, organization and communication skills
Business and financial acumen
Proficiency using web apps
Able to work a flexible schedule
Able to pass a criminal background check and drug screen
Physical Requirements:
Able to stand and walk for extended periods of time
Able to distinguish product quality and freshness standards
Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
Able to lift 50 lbs.
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
