Eastern Fisheries, Inc. is a global leader in the seafood industry, committed to delivering premium-quality products to customers around the world. We are looking for a highly organized and detail-oriented Shipping & Receiving Coordinator to join our Operations team in New Bedford, Massachusetts.
This role is ideal for someone who enjoys working in a fast-paced environment, coordinating multiple priorities, and ensuring products move efficiently from our facilities to our customers. If you thrive on organization, communication, and teamwork, we'd love to hear from you.
Position Summary
The Shipping & Receiving Coordinator is responsible for coordinating the daily shipping and receiving activities for our dry dock operations. Working closely with the Shipping & Receiving Manager, this position serves as the primary point of coordination between Production, Logistics, Sales, warehouse personnel, and third-party carriers to ensure customer orders are processed accurately and shipped on time.
This role is critical to maintaining efficient operations, inventory accuracy, and outstanding customer service.
What You'll Do
- Coordinate daily inbound and outbound shipping and receiving activities.
- Process customer orders through the ERP system and prepare Bills of Lading and all required shipping documentation.
- Coordinate shipments with Sales, Production, warehouse personnel, Logistics, and third-party transportation providers.
- Verify customer orders, product specifications, quantities, lot numbers, and shipping documentation before shipment.
- Schedule trailers, coordinate dock activity, and support loading operations.
- Receive incoming raw materials, packaging, finished goods, and supplies while verifying quantities and product condition.
- Process shipping, receiving, and inventory transactions within the ERP system.
- Investigate shipping discrepancies, inventory variances, shortages, and damaged shipments.
- Communicate shipment status, scheduling updates, and delays to internal departments.
- Inspect trailers for cleanliness, temperature, and suitability before loading.
- Support inventory accuracy through cycle counts and physical inventories.
- Help improve shipping, receiving, and warehouse processes while maintaining compliance with company policies and food safety standards.
- Assist with special projects and other operational initiatives as needed.
What We're Looking ForQualifications
- Experience in shipping, receiving, warehouse operations, logistics, manufacturing, or a related field preferred.
- Strong organizational and multitasking skills with excellent attention to detail.
- Excellent communication and interpersonal skills.
- Working knowledge of shipping, receiving, inventory control, and warehouse operations.
- Experience using ERP systems and Microsoft Office (Excel, Word, and Outlook).
- Strong problem-solving and decision-making abilities.
- Ability to work effectively with Production, Sales, Logistics, Customer Service, warehouse personnel, and outside carriers.
- Ability to obtain and maintain company certification to safely operate forklifts and pallet jacks.
Physical Requirements
- Ability to work in both office and warehouse environments.
- Ability to stand and walk for extended periods.
- Ability to occasionally lift up to 50 pounds.
- Ability to work in refrigerated warehouse and dock environments as needed.
- Ability to work safely around forklifts and warehouse equipment.
Working Environment
- Combination of office, warehouse, refrigerated dock, and shipping environments.
- Frequent interaction with production employees, warehouse personnel, truck drivers, and office staff.
- Fast-paced environment requiring the coordination of multiple customer orders, shipments, and priorities.
Why Join Eastern Fisheries?
At Eastern Fisheries, you'll become part of a company with a long-standing reputation for quality, teamwork, and operational excellence. We value employees who take pride in their work, embrace continuous improvement, and are committed to delivering exceptional service to our customers.
We offer a collaborative work environment where your contributions make a direct impact on our success and where opportunities for professional growth are encouraged.
Eastern Fisheries, Inc. is an Equal Opportunity Employer.
Pay: $25.00 - $27.00 per hour
Work Location: In person
