Position Overview:
The Executive Director is responsible for providing overall leadership, direction, and operational oversight of the Sun City West Facility. Under the supervision of the CEO and COO, this position ensures the facility operates in alignment with the organization’s mission, vision, values, policies, procedures, and strategic objectives while maintaining high standards of patient care, regulatory compliance, quality, and operational performance. The Executive Director oversees financial and operational performance, staffing, facility resources, and quality improvement initiatives; identifies and resolves operational risks and challenges; supports and develops facility leadership and staff; and serves as the primary liaison between the Sun City West Facility and executive leadership to promote accountability, efficiency, collaboration, and continued organizational growth.
Job Functions
Under the supervision of the CEO and COO, the Executive Director directs, supervises, and coordinates the overall business and operational activities of the Sun City West Facility. The Executive Director is responsible for ensuring that organizational goals, policies, procedures, and standards are effectively implemented and maintained within the facility.
The Executive Director provides leadership and oversight for the facility's clinical, operational, financial, quality, staffing, and administrative functions. This position monitors and reports on key performance indicators and identifies and addresses operational, financial, compliance, staffing, and quality-related issues that may affect the performance or reputation of the facility or organization.
The Executive Director serves as the primary liaison between the Sun City West Facility and executive leadership, providing timely communication regarding facility performance, operational needs, risks, accomplishments, and opportunities for improvement. The Executive Director is responsible for communicating and reinforcing the mission, vision, values, and expectations of the organization throughout the facility.
Essential Duties and Responsibilities
- · Provides overall leadership, direction, and operational oversight for the Sun City West Facility.
- · Participates in the development and implementation of organizational strategic plans, governance structures, operational goals, and practice-management objectives as they relate to the Sun City West Facility.
- · Ensures facility operations are aligned with organizational policies, procedures, standards, strategic objectives, and applicable regulatory requirements.
- · Participates in the establishment and implementation of organizational policies and procedures and interprets policies, objectives, and operational procedures for facility staff.
- · Participates in the development and implementation of the organization's mission, vision, and values, including the delivery of high-quality, patient-focused healthcare.
- · Monitors and evaluates the financial, operational, clinical, quality, compliance, and performance metrics of the Sun City West Facility.
- · Analyzes facility performance and recommends operational, organizational, policy, and procedural changes as necessary to improve efficiency, quality, patient care, compliance, and financial performance.
- · Ensures approved operational and organizational changes are effectively implemented within the facility.
- · Identifies and resolves issues related to staffing, employee performance, utilization of the facility, equipment, supplies, and other operational resources.
- · Provides leadership, guidance, feedback, coaching, and support to facility managers, supervisors, and staff.
- · Maintains appropriate staffing levels and works with organizational leadership and Human Resources to address recruitment, retention, performance management, and workforce planning needs.
- · Delegates authority and responsibility appropriately while maintaining accountability for the overall performance and operations of the facility.
- · Promotes effective communication and collaboration among clinical, operational, administrative, and support departments.
- · Identifies operational risks and implements appropriate corrective actions or escalates matters to the CEO, COO, or other executive leadership when necessary.
- · Participates in the development, implementation, evaluation, and ongoing refinement of quality improvement initiatives at the Sun City West Facility.
- · Supports compliance with applicable federal, state, local, accreditation, licensing, and organizational requirements.
- · Participates in professional development activities to remain current with trends, regulations, and best practices in healthcare administration, behavioral health, addiction treatment, and facility operations.
- · Represents the Sun City West Facility in meetings with organizational leadership, employees, patients, families, community partners, vendors, regulatory representatives, and other stakeholders as appropriate.
- · Promotes a professional, collaborative, accountable, and patient-centered organizational culture.
- · Undertakes special projects and additional responsibilities as directed by the CEO and COO.
Leadership Expectations
The Executive Director must demonstrate strong leadership and communication abilities and be capable of motivating, developing, and influencing others. The position requires strategic and analytical judgment, sound decision-making, and the ability to develop and execute operational plans.
The Executive Director must be able to identify and resolve problems in a complex healthcare environment, effectively manage competing priorities, and adapt to changing organizational and operational needs.
The position carries a significant degree of responsibility and autonomy in managing the Sun City West Facility and provides opportunities to develop and implement initiatives designed to improve patient care, employee engagement, operational performance, quality, and organizational growth.
Language Skills
Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence, analyze policies and procedures, effectively present information, and respond to questions from managers, clients, customers, regulatory representatives, and the general public.
Reasoning Ability
Ability to define problems, collect and analyze data, establish facts, evaluate alternatives, and draw valid conclusions. Demonstrates sound judgment and decision-making in complex operational and healthcare environments.
Computer Skills
Proficiency with Electronic Health Records (EHR), internet-based applications, payroll and timekeeping systems, spreadsheet software, word processing software, and other technology used to support healthcare operations and reporting.
Physical Demands
The physical demands listed below are representative of those required to perform the essential functions of this position. Reasonable accommodation may be provided as required by law.
Ability to stand, walk, and sit for periods during the workday.
Ability to move throughout the facility and access administrative, clinical, and operational areas as needed.
Ability to reach, bend, stoop, and perform other routine movements associated with an administrative and healthcare facility environment.
Ability to communicate effectively in person, by telephone, and through electronic communication.
Ability to lift and carry up to 20 pounds occasionally.
Visual ability sufficient to read documents, review electronic records and reports, and perform computer-based work.
Qualifications and Requirements
- Minimum of 5 years of progressive leadership and management experience in the healthcare industry, with experience in behavioral health, substance use disorder treatment, addiction services, or a related healthcare setting strongly preferred.
- Demonstrated experience providing executive-level oversight of healthcare facility operations, including staffing, financial performance, quality, compliance, patient care, and operational performance.
- Strong knowledge of healthcare operations, regulatory compliance, accreditation standards, quality improvement, patient safety, and performance management.
- Demonstrated leadership and communication skills with the ability to effectively lead multidisciplinary teams, develop managers and staff, and promote accountability and collaboration.
- Strong analytical, problem-solving, and decision-making capabilities with the ability to identify operational risks, implement corrective actions, and manage complex issues in a fast-paced healthcare environment.
- Experience with budgeting, financial management, labor management, productivity, resource utilization, and key operational performance indicators.
- Ability to effectively communicate with executive leadership, employees, patients, families, regulatory agencies, community partners, and other stakeholders.
- Must meet the qualifications established by the organization's governing authority to serve as the Executive Director/Administrator of the Sun City West Facility in accordance with applicable Arizona Department of Health Services requirements.
- Must be qualified and eligible to serve in any designated leadership, administrative, or behavioral health professional capacity assigned to the Executive Director in connection with the facility's applicable licenses and regulatory requirements.
Education, Licensure and Certifications
- Master's degree or higher in behavioral health, healthcare administration, business administration, healthcare management, or a related discipline required. An MBA, MS, or comparable graduate degree is preferred.
- Must possess and maintain a current, active, unrestricted, and in-good-standing Arizona Licensed Independent Addiction Counselor (LIAC) license through the Arizona Board of Behavioral Health Examiners.
- Must meet all applicable education, professional competency, continuing education, and regulatory requirements necessary to maintain LIAC licensure throughout employment.
- Certified Professional in Healthcare Quality (CPHQ) certification is highly desirable, particularly given the Executive Director's responsibility for quality management, performance improvement, patient safety, regulatory compliance, accreditation readiness, and organizational quality initiatives.
- Must maintain all required professional licenses, certifications, continuing education, and credentials in active and good standing throughout employment and immediately report any restriction, suspension, expiration, or other change in credential status that could affect eligibility to perform assigned responsibilities.
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
