JOB
Employees in this position are responsible for determining applicants’ initial eligibility for the Adult Medicaid program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned.
Hiring Salary: $21.4446 hourly pay EXAMPLE OF DUTIES
Responsibilities and Duties:
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Intake & Applications (60% of the time)
Work involves functions such as intake, review and process of the Adult Medicaid applications to determine eligibility. In the intake process, employees are responsible for obtaining all pertinent data concerning the clients' family composition, financial and employment. Employees are involved in processing clients' information through the verification of all documents obtained during intake. The employees' responsibility for determining the clients' continued eligibility for Adult Medicaid will depend upon the function performed. Work other duties as assigned Adult Medicaid IM Supervisor.
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Organizing (20% of the time)
Employees balance workloads within Adult Medicaid unit and coordinate overall workflow. Work requires employees to develop procedures and to make minor organizational changes and recommend other changes to improve efficiency.
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Guidelines (20% of the time)
Employees refer to the Adult Medicaid manuals in performing all functions required to complete the eligibility determination process. Guidelines are subject to periodic and frequent changes. Employees also utilize agency procedural guides in accomplishing the work. Correspondence and memoranda from State regulatory agencies are also used in interpreting policy directives. SUPPLEMENTAL INFORMATION
Work Environment/Location/Physical Demands:
Employees are periodically subject to working with agitated clients, and are frequently subject to heavy workloads, and compressed time frames. Clients may at times be verbally abusive due to their extreme situations or their emotions, but generally physical harm is unlikely on an ongoing basis.
