We are a growing Durable Medical Equipment (DME) company seeking a reliable, detail-oriented Customer Service Representative to join our team.
Responsibilities:
- Answer high volume inbound calls
- Customer intake and order processing
- Insurance verification and prior authorizations
- Review medical records for completeness and accuracy
- Request documentation from physician offices
- Faxing and documentation management
- Assist walkin customers in store
Requirements:
- Preferred: Experience in DME, medical billing, or medical records
- Strong understanding of insurance processes (verifications, authorizations)
- Excellent phone and communication skills
- Highly organized and detail oriented
- Ability to multitask in a fast paced environment
- Dependable with strong work ethic
Schedule:
- Monday – Friday, 9:00 AM – 5:00 PM (no weekends)
Compensation & Benefits:
- Hourly pay (based on experience)
- Paid vacation, sick time, and holidays
- 401(k)
- No medical benefits at this time
Important:
We are looking for someone long-term who is dependable, professional, and comfortable working in a busy healthcare environment.
If you have relevant experience and are looking for stability, we’d love to hear from you.
Pay: $20.00 - $25.00 per hour
Application Question(s):
- Do you have experience with Durable Medical Equiptment?
Experience:
- Medical billing: 1 year (Required)
- Health Insurance: 1 year (Required)
Work Location: In person
