Overview
Join our dynamic team as a Residential Property Manager, where you will lead the day-to-day operations of residential communities, ensuring exceptional tenant experiences and efficient property management. This role offers an exciting opportunity to oversee leasing, maintenance, budgeting, and compliance while fostering positive relationships with residents and team members alike. Your energetic leadership will drive property success and uphold our commitment to quality living environments for all residents.
Duties
- Manage leasing activities, including lease or rental agreement management, tenant screening, and onboarding processes.
- Oversee property maintenance and facilities management to ensure properties are well-maintained, safe, and compliant with all regulations.
- Utilize property management tools such as AppFolio to track rent payments, work orders, and resident information efficiently.
- Ensure adherence to Fair Housing regulations.
- Handle client communication with residents, prospective tenants, vendors, and team members through excellent customer service and phone etiquette.
- Conduct conflict management and negotiation to resolve tenant issues promptly while maintaining positive relationships.
- Coordinate property leasing efforts with sales strategies to upsell available units or amenities effectively.
- Maintain accurate filing of legal documents, contracts, and compliance records related to property management activities.
- Lead a team of staff members by providing guidance on property operations, fostering teamwork, and ensuring high standards of service delivery.
Requirements
- Proven experience in property management or real estate administrative roles with familiarity in property management company operations.
- Strong knowledge of property management software such as AppFolio, Yardi, OneSite, and customer relationship management tools.
- In-depth understanding of landlord-tenant law, Fair Housing regulations.
- Experience with budgeting, facilities management, property maintenance coordination, and conflict resolution.
- Excellent communication skills with a professional phone etiquette and customer service orientation.
- Ability to manage multiple priorities efficiently in a fast-paced environment while demonstrating strong negotiation skills.
- Office experience including filing systems and legal administrative tasks related to property leasing or rental agreements.
- Demonstrated leadership skills in team management with the ability to motivate staff and foster a collaborative work environment.
Join us in creating vibrant communities where residents feel valued and supported! We are committed to providing a rewarding environment that promotes growth for our team members through ongoing development opportunities and a culture built on respect and excellence.
Pay: $23.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
